Medical Assistant/Patient Service Representative-Mount Sinai Doctors Medical Group - Full Time - Days

Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office.

• High School Diploma/GED with completion of Training Certificate from an approved Medical Assistant certificate course. Certified Medical Assistant preferred.
• Certification as a Medical Assistant or two (2) years relevant work experience preferred
• CMA/RMA Required
• National Certification

Collective bargaining unit: SEIU 1115-MSBIMG

• SEIU 1115 at Mount Sinai Beth Israel Medical Group
• DOCS, ABG - Docs NYHC 34 St Ophthalmology
• BIMG, Beth Israel Medical Group

1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group

2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician

3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history

4. Performs quality controls

5. Ensures that the patient referrals are completed and forwarded appropriately

6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks.

7.

Adheres to universal precautions and OSHA Regulations:

8. Maintains examination rooms and medical areas in a clean and orderly fashion

9. Stocks examination room with supplies

10. Checks supplies from vendors against packing slips as assigned

11. Ensures that patients and visitors are greeted promptly and courteously

12. Registers and transacts patients promptly and accurately using current computer system

13. Updates pertinent patient information, including medical insurance coverage and eligibility

14. Ensures that all patients names appear on daily ledger sheets

15. Schedules patient appointments

16. Retrieves and files medical reports/lab results

17. Maintains the patient waiting room and front desk area

18. Processes HMO referrals as requested by Physician, Practice Management, and patients

19. Communicates to Physician all patient emergencies

20. Takes messages to ensure follow-up on all calls

21. Files and maintains file units

22. Balances ledger sheets and accounts for all monies received

23. Has accountability for all aspects of the cash box and the contents within

24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

25. Provides information to other departments as requested

26. Provides assistance with uncovered shifts

27. Confirms appointments

28. Calls insurance companies to verify coverage and eligibility

29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.