Job Description

Retail Merchandising Supervisor

The role of the Retail Merchandising Supervisor (RMS) is the accountability for the hiring, training/coaching and monitoring of the hourly merchandising staff to achieve world class retail effectiveness while optimizing cost efficiencies. Individuals will need to ensure all in-store activities are properly executed to support the merchandising plan.

The Retail Merchandising Supervisor will have an assigned geography and Sales Service Representatives who are scheduled to perform in-store activities (merchandising, display building, backroom management, etc.). The Retail Merchandising Supervisor will oversee these individuals and aid in developing their capabilities.

A successful Retail Merchandising Supervisor should have sound understanding and be well suited to assume the responsibilities of the role by excelling in the following skills:

• Actively participate in the interview process of new hires via in-person or video conferencing of prospective candidates.
• Manage the selection process for all new hires to the Sales Service Representative (SSR’s) position.
• Ensures newly hired SSRs participate in a standard on-boarding/orientation process and all appropriate training programs within the prescribed timelines.
• Responsible for on-the-job coaching as well as providing continuous learning and development for SSRs.
• Utilizes the Performance Management process to assist in correcting substandard work practices by direct reports.
• Communicate Sales team/area priorities and help SSRs prioritize time and efficient work standards.
• Ensure all merchandising activities are properly executed at store level to support the merchandising game plan.
• Responsible for annual performance appraisals for all direct reports.
• Approves all requests for leave in a timely manner and communicates to impacted employees.
• Has a general understanding of employee benefits for both full time and part time eligibility.
• Works in a collaborative environment with District Managers to ensure merchandising standards are adhered to.

Key Competencies:

• Conflict Management: Ability to identify and manage areas of conflict, defusing situations of conflict, and creating an acceptable resolution.
• Confronting Direct Reports: Open and candid feedback to aid in identifying areas of skill development and overall performance opportunities of direct reports.
• Customer Focus: Using sales and business approaches that provide service and value beyond customers' expectations and helping customers identify and execute the appropriate strategies for their business success.
• Developing Direct Reports and Others: Excel at encouraging individual development by incorporating Praise, Question, Polish into daily coaching routine. Seek out opportunities to mentor others in their development.
• Managing Diversity: Awareness of both the qualitative and quantitative aspects of a diverse group of direct reports. Strive to bring out the best in all employees.
• Informing: Skilled in communicating with a broad range of Mondelez employees and store personnel.
• Listening: Strive to gain a complete understanding prior to rendering decisions. Ensure there is a balance in this competency by providing input to others.
• Motivating Others: Incorporate varied methodologies to inspire direct reports to produce beyond their capabilities.
• Planning: Develop strategies that address key organizational initiatives while balancing the need to operate in a coat efficient environment.
• Sizing Up People: Taking the time to understand the whole employee and not just their performance. Asking the right questions to gain a complete perspective.
• Building Effective Teams: Incorporate coaching techniques and motivational skills to develop a sense of team versus individuals.

Who is a good fit?

• High School Diploma or GED required, Bachelor's degree preferred
• Be at least 18 years of age and have a valid REAL ID driver's license (issued by the state in which the person resides), U.S. passport, or federal ID. This role will service a military base facility where it is a federal requirement to have a valid REAL ID driver’s license, U.S. passport, or federal ID to access.
• A flexible work schedule may be required, including being available to work weekends and holidays
• Previous Retail, Sales and/or Customer Service experience a plus
• Successful completion of drug test, MVR check, and general background check
• Ability to perform physical demanding work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes
• Computer literate (Microsoft Office, Internet and Cellular/Wireless devices)
• Mondelez International also offers a company vehicle, which includes a gas card and vehicle maintenance program.

Salary and Benefits:

The base salary range for this position is $64,600 to $88,825; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Field Sales

Sales