As an Associate in Trade Operations team , you'll be responsible to allocate daily transactions to Processors and monitor progress.

Job responsibilities

• Register and allocate daily transactions to Processors and monitor progress
• Perform double check and End of Day reconciliation to ensure all transactions are booked accurately and timely
• Provide technical guidance and training to Processors on complex transactions and provide operational guidance with regard to the management of the workflow
• Deal with external & internal affairs and participate in relevant projects and other ad hoc events as required
• Investigate, analyze and resolve complex customer enquiries / requirements to provide required solutions during the product life
• Ensure that all Customer Enquiries allocated to the team are handled in a timely and accurate manner, exercising sound judgement based upon knowledge and experience at all time
• Assist with reviews of unit processes, recommend / implement improvements as agreed
• Check/produce PBOC/ SAFE/NFRA report

Required qualifications, capabilities, and skills

• Minimum 5 years of Trade Finance working experience at foreign bank
• Solid understanding of relevant PBOC/SAFE/NFRA regulation
• Deep knowledge UCP Rules, international trade and OFAC regulations
• Ability to communicate effectively at all levels
• Good customer contact techniques
• Fluent in English and Mandarin
• Able to handle multiple tasks at the same time