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Johnson & Johnson
Johnson & Johnson

Caring for the world, one person at a time.

National Director Strategic Customers at Johnson & Johnson

RoleAccount Management
LevelDirector
LocationOntario (Any City)
WorkRemote
TypeFull-time
Posted1 day ago
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About the role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Med Tech Sales:

Job Sub Function:

Key Account Management – Med Tech (No Commission)

Job Category:

People Leader

All Job Posting Locations:

Ontario (Any City), Quebec (Any City)

Job Description:

  • Position is Remote
  • Ontario / Quebec / Poste en télétravail — Ontario / Québec

De Puy Synthes Canada is looking for an experienced senior commercial leader responsible for driving strategic stakeholder engagement, team development, tender success, commercial transformation, and new growth initiatives. Proven ability to cultivate C suite relationships across healthcare systems, policy makers, and innovation partners to enable funding pathways and market access; lead collaborative tender strategies with Sales and Marketing to secure major bids and expand into private markets; design and implement go to market models for enabling technologies and new channels. This individual will lead a high performing team while contributing as an active member of senior leadership to shape organizational strategy and long-term growth.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as De Puy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of De Puy Synthes and your employment would be governed by De Puy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by De Puy Synthes at an appropriate time and subject to any necessary consultation processes.

Key responsibilities:

  • Strategic Stakeholders Management:

Responsible for overall management of key stakeholders playing an influential role in shaping the healthcare landscape and access to innovation.

  • Team management & Talent development:

Develop and lead a team to achieve short-term and long-term business objectives and forge strategic relationships across healthcare systems.

  • Tender success: Responsible for overarching tender strategies in collaboration with Sales and Marketing leaders for the business unit to ensure successful outcomes.
  • Commercial Transformations:

Responsible for driving adoption of key internal commercial transformation initiatives.

  • Strategic Growth Initiatives:

Leading new growth opportunities by building Go-To-Market models, including but not limited Enabling Technologies and private markets.

  • Senior Leadership:

Contribute to shaping Depuy Synthes trajectory in Canada by being an active member of its leadership team

  • Support Marketing initiatives

  • Provide input for annual business plans

  • Build tools and processes for market access for Enabling Technologies

Qualifications:

  • University Bachelor’s degree is required; MBA in Science &/or Business Management is preferred

  • 8-10 years of experience in Sales or Marketing Leadership &/or Key Account Management is required

  • 3-5 years of people management experience is required

  • A minimum of 25% travel required (flying and driving)

  • Experience in Med Tech, Pharma, SaaS within life-sciences or Biotech is preferred

  • Knowledge of AI tools, MS Dynamics & Co-pilot is preferred

  • French language skills strongly preferred

De Puy Synthes Canada recherche un(e) chef(fe) commercial(e) principal(e) chevronné(e) responsable de stimuler l’engagement stratégique des parties prenantes, le développement de l’équipe, la réussite des appels d’offres, la transformation commerciale et de nouvelles initiatives de croissance. Capacité démontrée à développer des relations de niveau direction (C-suite) au sein des réseaux de soins de santé, avec les décideurs politiques et les partenaires en innovation afin de faciliter les voies de financement et l’accès au marché; à diriger des stratégies d’appels d’offres collaboratives avec les équipes des Ventes et du Marketing pour remporter des soumissions majeures et se développer dans les marchés privés; ainsi qu’à concevoir et mettre en œuvre des modèles de mise en marché pour les technologies habilitantes et de nouveaux canaux. Cette personne dirigera une équipe hautement performante tout en contribuant, à titre de membre actif de la haute direction, à définir la stratégie organisationnelle et la croissance à long terme.

Johnson & Johnson a annoncé son intention de se séparer de notre secteur Orthopaedics afin d’établir une société Orthopaedics autonome, exploitée sous le nom De Puy Synthes. Il est prévu que le processus de séparation soit complété au cours des 18 à 24 prochains mois, sous réserve des exigences légales, y compris la consultation des comités d’entreprise et d’autres instances représentatives des employé(e)s, le cas échéant, des approbations réglementaires ainsi que d’autres conditions et approbations habituelles.

Si vous acceptez ce poste, il est prévu que, suivant la conclusion de la transaction, vous seriez un(e) employé(e) de De Puy Synthes et que votre emploi serait régi par les processus, programmes, politiques et régimes d’avantages sociaux de De Puy Synthes. Le cas échéant, les détails de tout changement prévu vous seraient communiqués par De Puy Synthes au moment opportun et sous réserve de tout processus de consultation nécessaire.

Responsabilités clés :

  • Gestion stratégique des parties prenantes :

Responsable de la gestion globale des principales parties prenantes jouant un rôle déterminant dans l’évolution du paysage des soins de santé et l’accès à l’innovation.

  • Gestion d’équipe et développement des talents :

Développer et diriger une équipe afin d’atteindre des objectifs d’affaires à court et à long terme et de bâtir des relations stratégiques au sein des réseaux de soins de santé.

  • Réussite des appels d’offres : Responsable des stratégies globales d’appels d’offres, en collaboration avec les leaders des Ventes et du Marketing de l’unité d’affaires, afin d’assurer des résultats gagnants.
  • Transformation commerciale :

Responsable de stimuler l’adoption des principales initiatives internes de transformation commerciale.

  • Initiatives de croissance stratégique :

Diriger de nouvelles occasions de croissance en élaborant des modèles de mise en marché, incluant, sans s’y limiter, les technologies habilitantes et les marchés privés.

  • Haute direction :

Contribuer à façonner la trajectoire de De Puy Synthes au Canada en étant un membre actif de son équipe de direction

  • Soutenir les initiatives du Marketing

  • Fournir des contributions aux plans d’affaires annuels

  • Élaborer des outils et des processus d’accès au marché pour les technologies habilitantes

Qualifications :

  • Baccalauréat universitaire requis; MBA en sciences et/ou en gestion des affaires est préféré

  • 8 à 10 ans d’expérience en leadership des Ventes ou du Marketing et/ou en gestion de comptes clés requis

  • 3 à 5 ans d’expérience en gestion de personnel requis

  • Un minimum de 25 % de déplacements requis (avion et voiture)

  • Expérience en Med Tech, pharma, SaaS dans les sciences de la vie ou en biotechnologie est préférée

  • Connaissance des outils d’IA, de MS Dynamics et de Copilot est préférée

  • Une maîtrise du français est vivement souhaitée.

De Puy Synthes Careers

Location: Markham, Ontario, Canada

De Puy Synthes Canada is recruiting for National Director Strategic Customers.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as De Puy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of De Puy Synthes and your employment would be governed by De Puy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by De Puy Synthes at an appropriate time and subject to any necessary consultation processes.

Proven ability to cultivate C suite relationships across healthcare systems, policy makers, and innovation partners to enable funding pathways and market access; lead collaborative tender strategies with Sales and Marketing to secure major bids and expand into private markets; design and implement go to market models for enabling technologies and new channels. This individual will lead a high performing team while contributing as an active member of senior leadership to shape organizational strategy and long-term growth.

Key responsibilities:

  • Strategic Stakeholders Management: Responsible for overall management of key stakeholders playing an influential role in shaping the healthcare landscape and access to innovation.

  • Team management & Talent development: Develop and lead a team to achieve short-term and long-term business objectives and forge strategic relationships across healthcare systems.

  • Tender success: Responsible for overarching tender strategies in collaboration with Sales and Marketing leaders for the business unit to ensure successful outcomes.

  • Commercial Transformations: Responsible for driving adoption of key internal commercial transformation initiatives.

  • Strategic Growth Initiatives: Leading new growth opportunities by building Go-To-Market models, including but not limited Enabling Technologies and private markets.

  • Senior Leadership: Contribute to shaping Depuy Synthes trajectory in Canada by being an active member of its leadership team.

  • Support Marketing initiatives

  • Provide input for annual business plans

  • Build tools and processes for market access for Enabling Technologies

Qualifications:

  • University Bachelor’s degree is required; MBA in Science &/or Business Management is preferred

  • 8-10 years of experience in Sales or Marketing Leadership &/or Key Account Management is required

  • 3-5 years of people management experience is required

  • A minimum of 25% travel required (flying and driving)

  • Experience in Med Tech, Pharma, SaaS within life-sciences or Biotech is preferred

  • Knowledge of AI tools, MS Dynamics & Co-pilot is preferred

  • A requirement for physical exertion (lifting or moving objects >25lbs/10Kg in weight)

  • Requirement for long periods of sustained visual focus and concentration

  • Expectation to use a computer on an almost continuous basis, every day

  • Regular exposure to hazardous chemicals, noise, odors, dirt/dust, fumes, temperature extremes, vibration and other undesirable workplace conditions should be noted here

  • Nature of work requires that the employee be in an isolated or crowded area.

The anticipated base pay range for this position is 65,000 – 103,500 (CAD).

#De Puy Synthes Careers

Required Skills: Preferred Skills:

Account Management, Alliance Formation, Commercial Awareness, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Savvy, Medical Technology, Personalized Services, Revenue Management, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Vendor Selection

The anticipated base pay range for this position is :

$131,000.00 - $225,400.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to:

  • https://www.careers.jnj.com/employee-benefits

Required skills

Strategic account management

Leadership

Tender management

Stakeholder engagement

Commercial strategy

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About Johnson & Johnson

Johnson & Johnson

Johnson & Johnson (J&J) is an American multinational pharmaceutical, biotechnology, and medical technologies corporation headquartered in New Brunswick, New Jersey, and publicly traded on the New York Stock Exchange.

10,001+

Employees

New Brunswick

Headquarters

$400B

Valuation

Reviews

2 reviews

3.3

2 reviews

Work-life balance

4.0

Compensation

2.5

Culture

2.5

Career

2.0

Management

2.0

65%

Recommend to a friend

Pros

Good work-life balance

Strong R&D environment

Potential for fulfilling work

Cons

Significant pay cuts

Employees feel unimportant

Unclear role expectations

Salary Ranges

2,250 data points

Junior/L3

Senior/L5

Junior/L3 · Analyst

177 reports

$93,472

total per year

Base

$85,723

Stock

-

Bonus

$7,749

$59,968

$146,648

Interview experience

6 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

HR Screen

3

Personality/Assessment Test

4

Virtual/Video Interview

5

Hiring Manager Interview

6

Offer

Common questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience