Key Account Manager at Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Pharm (No Commission)

Job Category:

Professional

All Job Posting Locations:

Novi Beograd, Beograd, Serbia

Job Description: J&J Innovative Medicine – Key Account Manager Location – Field based across Serbia – National role focused around Belgrade Company background & culture:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Purpose of the role

Accountable for planning and delivering the agreed business plan objectives and targets to specific, major accounts by encouraging relationships, identifying needs and opportunities, efficient account, and brands management, and in close co-operation with CE HUBs and cross-functional and cross departmental professionals. Responsible for promotional activities of the dedicated brands to achieve the business objectives.

What to expect:

• Responsible for achieving sales targets and assigned account objectives
• Identify key decision makers and influencers in the assigned accounts and develop effective network. Identify and anticipate future customer need and deliver solutions through mobilizing right internal resources and collaborators
• Implements and coordinates promotional activities (advertising campaigns, multichannel promotional activities, DMs, events, etc.) for dedicated brands aligned to strategy with sales management and other functions (HEMAR and MAF professionals) to ensure fulfillment of accounts needs (lead cross-functional team)
• Keeps close connection with key customers from the accounts, builds long-term network relationship and partnership for account development and improved competitive market share with a minimum of 70% on the field
• Build key account management, marketing, and product knowledge in close co-operation with Commercial Lead, Medical Affairs Department and HUBs
• Develop, implement, monitor and follow-up account plans in close cooperation with relevant internal stakeholders (Commercial, Medical, HEMAR)
• Has responsibility for implementation of multichannel and digital brand strategy as defined by HUBs and CEE Multichannel
• Tracks and analyses existing monthly sales data (IMS, NTS, Wholesaler data, etc.), and provides insights to the upper management
• Ensures the analysis of market data to identify trends and opportunities
• Rational stockpiling considering market trends, accurate forecasting (production, supply, and sales) in close co-operation with Commercial Lead
• Monitors and controls continuously promotional budget and ensure expenses shows maximum 5% difference between planned and YE fact
• Continuously reviews competitor activities in each account and ensures appropriate response strategies with involvement of relevant internal partners and effective communication
• Advises new product launches and execution as appropriate

Who are we looking for?

To excel in this role, you will have:

• A medical background, to promote medicine in Serbia you must be either a Doctor, Dentist or trained Pharmacist by formal education.
• Strong proven previous experience promoting specialist medicine, Oncology products preferred but other therapy area experience would be considered.
• Have worked in similar large scale and collaborative environments, for other innovative medicine companies.
• Have proficient English language skills and be capable of driving nationally to visit customers.

What type of mark will you make?

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our dedication to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

What’s in it for you?

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing.

As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com

Required Skills:

Clinical Sales, Key Account Management, Strategic Planning

Preferred Skills:

Account Management, Business Savvy, Channel Management, Channel Partner Enablement, Communication, Customer Centricity, Market Savvy, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Route to Market, Sales Channels, Sales Proposals, Sales Trend Analysis