Casual Workplace Ambassador at JLL

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the role:
We are seeking a Workplace Ambassador for a casual assignment to proactively manage relationships with our clients and service providers, ensuring that service delivery expectations are exceeded.

This casual role supports the Facilities Management team, with a primary focus on maintaining an outstanding level of service across facilities and administration business areas. Flexibility is required to support different site needs as they arise.

As a Workplace Ambassador, you will work alongside the Account Team, providing operational support for client facilities to ensure the efficient and smooth operation of all physical aspects, fostering safe and productive environments for occupants.

Duties & Responsibilities

• Deliver superior customer service to meet on-site client expectations
• Provide vendor management support by ensuring subcontractors perform to required standards, including inspection of vendor work
• Assist in financial processes to ensure all management requirements are completed accurately and promptly
• Support conferences by coordinating room bookings, preparing rooms for meetings, and arranging catering as needed
• Perform weekly consumables orders, receive/store as required, and provide records to PFM
• Oversee site cleanliness and direct cleaning staff to ensure spaces remain tidy
• Organize specialty cleaning as needed
• Provide administrative support to the Contract Administrator to ensure staff security clearances are maintained
• Assist in carrying out safety procedures as required
• Support the property risk management program
• Follow established escalation and incident reporting procedures
• Adhere to JLL business conduct guidelines, procedures, and strategies

Key Skills

• Flexible, reliable, and able to work as needed in a casual capacity
• Proficient in English and communication (telephone, email, Microsoft suite)
• Experience in property, facilities, or project management
• Receptionist experience, with the ability to provide short-term support
• Knowledge of technical services
• Ability to manage multiple issues concurrently within tight deadlines
• Excellent communication, organisational, and interpersonal skills
• Goal-oriented and focused on performance targets
• Strong client service focus
• Ability to work collaboratively as part of a team

Location:

On-site –Brisbane, QLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.