Assistant Manager

• Own end-to-end process delivery, SLA governance, and drive efficiency + transformation initiatives.
• Manage overall COMAG operations (intake → allocation → billing trigger) • Monitor daily volume, cycle time, backlog, and SLA adherence • Drive team performance (productivity, quality, utilization) • Interface with publishers, wholesalers, and internal stakeholders for escalations • Lead process standardization to reduce dependency on tribal knowledge • Identify and implement automation opportunities (schedule intake, PO master, PAN) • Support transition, knowledge transfer, and governance reporting • BA/BS degree or equivalent business experience is preferred • ~7-10 years experience, ideally in a Media or related Industry • Knowledge of end-to-end supply chain / distribution lifecycle • Strong team leading and motivational skills, performance reporting and tracking, derive performance improvement ideas • Ability to multi task, prioritize activities & meeting deadlines • Good Analytical & Aptitude Skills • Strong team management & delivery leadership • Experience in SLA / KPI governance • Exposure to digital transformation / automation initiatives preferred

Education: Graduate

Preferred skills: S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM