Senior Business Process Analyst – Data Analytics, Operations & Strategy

About the Role

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

The Senior Business Process Analyst is a hybrid data analyst and business operations analyst responsible for acquiring and structuring data, building business-ready SQL views, and delivering high-quality insights that inform strategic and operational decisions. This role partners across R&D, Operations, Finance, IT, and cross-functional business teams to enhance visibility, governance, and alignment of organizational priorities. The analyst will drive process optimization, strengthen data integrity, and translate business strategy into scalable systems, workflows, and insights.

Key Responsibilities

Data Analytics & Management

• Acquire, integrate, and prepare data from multiple business systems
• Design, build, and maintain SQL business views, data pipelines, and governed data structures
• Transform raw data into dashboards, reports, visualizations, and analytical products for leadership and to drive operational routines such as resource capacity planning
• Develop and maintain data quality frameworks, validation rules, and documentation
• Partner with functional SMEs to ensure consistent definitions, business rules, and metadata

Operational Excellence & Process Improvement

• Assess current processes, identify improvement opportunities, and implement scalable solutions to support efficient portfolio operations
• Standardize workflows, governance mechanisms, and portfolio management processes
• Lead or contribute to high‑impact cross‑functional initiatives that enhance efficiency and transparency
• Support tool enablement (Planisware, Smartsheets, Jira, Tableau, SAP, Atlassian tools), ensuring adoption and continuous improvement
• Identify, troubleshoot, and resolve process or data errors, driving corrective actions
• Drive organizational change management by partnering with cross‑functional teams to plan, communicate, and execute process and system transitions

Strategic & Business Alignment

• Connect analytics and process improvements to broader organizational strategy and outcomes
• Interpret business needs, translate them into technical requirements, and influence roadmap decisions
• Develop insights that support strategic planning, operational reviews, and portfolio decisions, including for executive leadership
• Engage stakeholders at all levels to communicate progress, align decisions, and drive change enablement
• Collaborate with portfolio leads, finance partners, R&D program teams, and business system owners to align requirements and ensure smooth execution

Qualifications

• 5-7+ years in data analytics (required), business operations (preferred), or process improvement (preferred) roles
• Strong SQL skills with experience building business‑ready datasets/views
• Expertise with BI tools (Tableau or PowerBI required; Excel expert)
• Comfortable building ETL workflows (Python, Snap Logic, etc)
• Experience handling large, complex datasets; ability to interpret and communicate insights clearly
• Demonstrated ability to operate in ambiguity, self‑direct, and deliver results across multiple teams
• Strong understanding of business processes and the ability to connect tactical work to strategic outcomes
• Excellent communication, stakeholder engagement, and cross‑functional collaboration skills
• Bachelor's degree required

Success Profile

• Delivers accurate, timely, reliable metrics that leadership can trust
• Thinks strategically, executes tactically
• Brings curiosity, structure, and problem‑solving discipline
• Communicates clearly and influences across functions
• Balances detail orientation with speed and adaptability
• Drives adoption of new tools, processes, and behaviors
• Maintains a strong sense of urgency in delivering results

Compensation & Benefits

The estimated base salary range for the Senior Business Process Analyst – Data Analytics, Operations & Strategy role based in the United States of America is: $90,000 - $135,000. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data.

Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package.

We offer a wide range of benefits as innovative as our work, including:

• Access to genomics sequencing
• Family planning
• Health/dental/vision
• Retirement benefits
• Paid time off

Our Commitment to You

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

Equal Opportunity & Additional Information

We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws.

Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com.

This role is not eligible for visa sponsorship.

The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.

To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf