Senior Cyber Security Platform Engineer

As a Security Specialist you will be the primary owner of the MDR/EDR ecosystem, specifically focusing on the Crowd Strike Falcon platform. You will ensure the health, integration, and operational efficiency of our endpoint defenses. This role acts as the critical link between our internal IBM Managed SOC Team and the Crowd Strike Falcon Complete team, ensuring that security policies are optimized, deployments are seamless, and high-priority threats are addressed with technical precision.

• Act as the primary technical point of contact for the Crowd Strike Falcon Complete team. Validate their findings, coordinate internal remediation efforts, and escalate critical incidents to leadership.

• Monitor the "sensor health" dashboard to identify and remediate inactive, outdated, or unauthorized agents.

• Conduct regular audits of global and group-level exclusions. Work to minimize the "blind spots" created by legacy exclusions while tuning out false positives to improve SOC analyst productivity.

• Manage Falcon Fusion workflows and Real-Time Response (RTR) capabilities.

• Configure and maintain prevention policies (e.g Machine Learning levels, Quarantining, Exploitation Mitigation). Fine-tune exclusions to reduce noise while maintaining a high security posture.

• Develop monthly platform reports for leadership, detailing deployment gaps, prevented attacks, and overall Falcon Complete service usage.

• Own the end-to-end health of the Falcon platform, including sensor version lifecycle management, and troubleshooting kernel-level issues.