IBM
IBM

AI Operations Specialist

職種オペレーション
経験ミドル級
勤務地Petaling Jaya, Malaysia
勤務オンサイト
雇用Professional
掲載今日
応募する

ポジションについて

As an Applied AI Specialist, you will design, implement, and manage AI-driven solutions that operationalize AI-first Application Management Services. This role involves collaboration with various stakeholders to deliver scalable and sustainable AI-enabled operations, translating business and operational requirements into user-centric AI capabilities.

Your primary responsibilities will include:

  • Solution Design: Translating business and operational requirements into scalable, user-centric AI capabilities that automate workflows, augment decision-making, and improve service delivery.

  • AI Implementation: Implementing and managing AI-driven solutions that integrate with observability, telemetry, event management, and operational monitoring platforms.

  • Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, agent configuration, and logic enhancements to improve accuracy, reliability, and business outcomes.

  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, compliance requirements, risk controls, and responsible AI practices.

  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and continuously improve agent-based solutions.

福利厚生

•健康保険

•有給休暇

•退職金制度

•業績賞与

•Learning Budget

•育児休暇

必須スキル

Operations management

Process improvement

Cross-functional coordination

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