Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Double Tree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Waldorf Astoria Kuala Lumpur is redefining luxury in the heart of Malaysia’s Golden Triangle — where timeless elegance meets modern sophistication.

As part of our pre-opening leadership team, we invite an exceptional sales professional to join us as Assistant Director of Sales – Events, driving the success of the hotel’s weddings, social, and corporate event business.

Are you passionate about creating extraordinary moments and shaping unforgettable celebrations?

As the Assistant Director of Sales – Events, you will lead the hotel’s event sales strategy — from cultivating client relationships to orchestrating revenue growth across weddings, social events, and corporate functions. You will collaborate closely with key stakeholders to position Waldorf Astoria Kuala Lumpur as the destination of choice for iconic gatherings in Southeast Asia.

This is a pivotal role for a driven and inspiring sales leader who combines strategic vision, creativity, and commercial acumen to deliver excellence at every touchpoint.

What will I be doing?

As Assistant Director of Sales – Events, you will be responsible for performing the following tasks to the highest standards:

• Strategic Sales Leadership

Develop and implement event sales strategies that maximize revenue opportunities across weddings, social, and corporate events, ensuring alignment with the overall commercial plan.

• Client Relationship Management

Build and nurture long-term relationships with key accounts, luxury planners, and corporate partners. Proactively source new business and maintain a robust pipeline of leads to drive sustained growth.

• Event Conversion & Execution Support

Collaborate with the Wedding, Banquet, and Operations teams to ensure seamless event conversion, planning, and execution, guaranteeing that each event reflects Waldorf Astoria’s hallmark of excellence and sophistication.

• Revenue & Forecast Management

Oversee sales forecasts, pricing strategies, and market trends to achieve revenue targets. Identify upselling opportunities and drive profitability through innovative and personalized event solutions.

• Team Collaboration & Leadership

Support and guide the Events Sales team in achieving performance goals, fostering a culture of collaboration, creativity, and high achievement aligned with Waldorf Astoria’s luxury standards.

• Partnership & Market Development

Establish strong connections with external partners, including event agencies, destination management companies, and brand collaborators, to enhance the hotel’s visibility and reputation in the market.

• Brand Stewardship

Ensure every client interaction and proposal reflects the Waldorf Astoria voice — elegant, gracious, and bespoke — reinforcing the property’s positioning as a leader in luxury events.

• Administration & Compliance

Maintain accurate records, contracts, and documentation in alignment with Hilton systems and policies, ensuring compliance and operational efficiency.

What are we looking for?

An Assistant Director of Sales – Events serving Waldorf Astoria is always working on behalf of our Guests and Team Members. To successfully fill this role, you should maintain the following qualifications, skills, and attributes:

• Bachelor’s degree in Hospitality, Business, or a related field

• Proven experience in event sales within a 5-star luxury hotel or high-end event venue

• Strong background in weddings, social, and corporate event sales with a demonstrated record of achieving

revenue goals

• Excellent client relationship management and negotiation skills

• Strategic thinker with strong analytical and commercial capabilities

• Exceptional communication and presentation skills, both written and verbal

• Ability to lead and inspire a team in a dynamic, pre-opening environment

• Proficiency in Delphi or other sales management systems

• Fluency in English; proficiency in additional languages is considered an asset

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!