Subject Matter Expert (Support&Ops)

Job Summary

Job description for SCCM/Intune – L3

Candidates should be

• Proficient in designing and deploying Windows desktop operating systems to include customizing, application packaging, troubleshooting, Bit locker management, Windows 11, and Windows 10 build & migration concepts and solutions including modern management /Autopilot.

• Experienced using Configuration Manager (SCCM) / Microsoft Deployment Toolkit (MDT) to develop custom operating system images, patching solutions, troubleshooting and maintenance plans, Application Virtualization (App-V) and VDI

• Knowledgeable building, maintaining and troubleshooting Group Policy Objects, Active Directory security and compliancy configurations

• In depth understanding with deployment technologies to include, but not limited to WAIK, ADK, USMT, WDS, SCCM, WinPE, SIM, MDT, PowerShell, VB script, ZTI, LTI and WICD

• Sound understanding of Microsoft desktop deployment scenarios, requirements gathering as well as capable of training customers and well-rounded technical writing skills

• Deep technical knowledge of Microsoft Windows, Client and Server

• Design and execute the technical implementation of Enterprise Mobility+Security and Azure AD solutions based on client requirements and design specifications

• Experience with end-to-end engineering and the deployment of EMM systems, including Mobile Iron, Air Watch, Intune or others from Gartner Magic Quadrant

• Administrate and support mobile device hardware, software and infrastructure mobility tools including Air Watch,intune Android and i Phone Configuration Utilities. Mobile devices with Apple IOS running on wireless and cellular networks and will vary by project.

• Experience using Microsoft Azure AD and implementation of SSO apps

Demonstrate strong analytical, troubleshooting and problem solving skills

• In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP

• Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices

• Minimum 7 years plus experience in above skills. Minimum 10 years plus experience overall in IT

Key Responsibilities

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Skill Requirements

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Other Requirements

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