Description:

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

The role:
We are seeking a highly motivated and customer-focused e Commerce Analyst & Project Integrator to optimize our online sales strategies and manage the successful integration of e Commerce projects. This role combines analytical expertise with project management skills to drive growth and enhance the customer experience within General Motors de Mexico's digital ecosystem.

Key Responsibilities:

• Conduct in-depth Data Analysis of e Commerce performance, customer behavior, and market trends to identify opportunities for optimization and growth.
• Ensure high Data Quality across all e Commerce platforms and reporting systems, implementing processes for data validation and integrity.
• Perform comprehensive Market Analysis to understand competitive landscapes, emerging technologies, and consumer preferences, translating insights into actionable strategies.
• Lead and participate in e Commerce project initiatives, applying the Waterfall Model for structured planning, execution, and delivery.
• Collaborate with cross-functional teams to define project requirements, develop solutions, and ensure successful integration of new features and functionalities.
• Prepare and present reports, dashboards, and recommendations to management using advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Power BI
• Proactively identify and resolve issues, demonstrating a strong Customer-Focused approach to continuously improve the online customer journey.
• Monitor key performance indicators (KPIs) and provide regular performance updates, highlighting successes and areas for improvement.
• Assist in the development and execution of e Commerce marketing campaigns and promotions based on data-driven insights.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• 3+ years of experience in an e Commerce analytical or project management role.
• Proven expertise in Data Analysis and experience with various analytical tools and platforms.
• Strong understanding and experience with Market Analysis techniques and competitive intelligence.
• Proficiency in project management methodologies, particularly the Waterfall Model.
• Exceptional Customer-Focused mindset with a strong commitment to providing excellent Customer Service.
• Advanced proficiency in Microsoft Office Suite, especially Excel for data manipulation and analysis, and Power

Point for compelling presentations and Power BI:

• Excellent communication, interpersonal, and presentation skills in both Spanish and English.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us:

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us email protected or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.