Customer Account Specialist - Baltimore, MD

OVERVIEW As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with fooservice operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The General Mills team is looking for a driven CAS for the Maryland market. You will work closely with the Foodservice Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, Targeted Blitzes, etc). Strong candidates will demonstrate the ability to listen and empathize, be an optimistic TEAM player, a proven forward thinker with a strategic mindset and a passion to win over the competition. We are looking for a candidate that can build strong relationships and most importantly…CLOSE the sale. This role is located in Baltimore, MD. KEY ACCOUNTABILITIES Sustain and drive incremental volume Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation Work closely with distributor Sales teams to train on our products that fit in commercial to obtain leads Leverage Analytics and tools (i.e. Salesforce, Firefly, Excel based reporting) to identify and close on new opportunities Develop strategic geographic call patterns to maximize call coverage (15 – 20 consultative calls per week to sell in 30+ additional slots to operators per month) Develop and leverage local operator opportunities (product and promotion) Target lost opportunities using operator reporting Other Accountabilities Place & activate new items Support critical distributor and industry events MINIMUM QUALIFICATIONS High School Diploma Strong interpersonal & communication skills Win as a team (team player) Self-motivated with ability to maintain workload from remote office Proficiency in Microsoft Applications At least 2 years of industry experience PREFERRED QUALIFICATIONS 3+ years of foodservice industry experience Problem solving skills Working Knowledge of the Territory Developed relationships with operators in Territory COMPANY OVERVIEW