Operations Team Generalist - Estates & Court Orders

This job posting is anticipated to remain open for 30 days, from 28-Sep-2026. The posting may close early due to the volume of applicants.

In the Estates Insights – Court Order Department, the Court Order Team is responsible for processing documents and transactions related to Court Orders, Garnishments, and Levies. This is a high performing team, in a fast-paced environment, dedicated to driving forward multiple firm priorities, regulatory changes, and additional improvement initiatives. Through strategic thinking and cross-functional collaboration, you’ll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm in its key objectives.

As an Operations Team Generalist, you will be working closely with the Legal Response Team to process transactions, restrictions, disbursements, and more related to court order, garnishment, and levy documents and accounts. Other responsibilities include process improvement, risk identification and mitigation, and coordination of the team's work.
What you will do:

• Analyze, research, and interpret, complex information utilizing a high degree of industry and regulatory knowledge related to the business area.
• Subject matter expert on multiple business area functions including a deep understanding of both how and why the work is performed.
• Train and coaching of associates within or across multiple business areas.
• Work with Legal Response Team to create and maintain team processes and upstream impacts.
• Provide analysis of information along with alternative solutions and present recommendations to business area leaders for process or system improvements. Implementation of the agreed upon solutions would also be required.

Current Internal home-based associates please note: Even as a campus-based posted role you are eligible to apply and, if selected, you may retain your home-based status. However future business or regulatory needs may require on-site work and some roles may carry a preference for campus-based presence.

What Experience You Need:

• Bachelor’s Degree (Business, Finance or Accounting preferred)
• 3+ years of experience in the financial services industry or related field is required. Familiarity with industry and business area specific regulations is required within 6 months.
• Ability to make recommendations to resolve and improve system issues is required.
• Must have ability to identify process improvement opportunities and determine business requirements while understanding upstream and downstream impacts to other systems.
• Ability to effectively collaborate with other business areas on system requirements, process changes, etc. required.
• Must have time management and organizational skills with the ability to multi-task and handle a moderate to heavy workload to be able to fulfill all the roles within the area.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.