Salesforce Vlocity Development Engineer 2 at Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job entails writing and maintaining clean, efficient code for various software components while following development best practices. It supports the design and innovation of new applications that align with business goals. It involves implementing testing frameworks to validate software, documenting development processes for knowledge transfer, and analyzing integration needs. Responsibilities also include collaborating with Quality Assurance to meet technical standards, and troubleshooting to improve performance and user satisfaction.

Job Description

Position: Salesforce Vlocity Development Engineer 2

Experience: 2.5 years to 4.5 years

Job Location: Chennai Tamil Nadu

Technical Skills required: Salesforce Core Development, LWC, Apex, Vlocity, Comms Cloud / Sales could / Service cloud.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• Experience with Salesforce development, including Apex, Visualforce, and Lightning Web Components.
• Experience with Vlocity and Omni Studio tools and industry-specific cloud software.
• Strong understanding of Salesforce Lightning and Apex.
• Proven ability to gather and translate business requirements into technical specifications.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.

Custom Application Development:

• Design and develop custom applications using Salesforce Apex, Visualforce, and Lightning Web Components (LWC).
• Implement industry-specific solutions using Vlocity tools and Omni Studio components.
• Develop and maintain Salesforce Core applications, ensuring seamless integration with other systems.

Database Management:

• Design and manage Salesforce data models, ensuring data integrity and quality.
• Write complex SOQL queries and implement data validation rules and workflows.

Integration with Third-Party Services:

• Build and maintain integrations using REST and SOAP APIs to connect Salesforce with external systems.
• Implement middleware solutions for complex integrations and ensure data synchronization.

System Configuration:

• Configure Salesforce settings and features to align with business processes.
• Create and manage user roles and permissions, set up workflows, approval processes, and validation rules.

Troubleshooting and Support:

• Act as the first line of defense for Salesforce issues, troubleshoot problems, debug code, and provide ongoing support.
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications.

Documentation and Training:

• Create and maintain documentation on processes, policies, application configuration, and help-related materials.
• Provide technical support and user training to Salesforce end-users.

Responsibilities:

• Writing and maintaining efficient code for software components, adhering to best practices in development
• Supporting the design and development of new software applications aligned with business objectives
• Implementing testing frameworks for software validation, including unit and integration tests, to ensure quality
• Documenting the software development process, including design and deployment procedures, to facilitate knowledge sharing
• Analyzing software integration needs and planning system architecture to meet technical specifications
• Reviewing current practices and technical literature to inform project solutions and applying engineering methodologies
• Working with Quality Assurance to ensure applications meet technical requirements and fit specifications
• Troubleshooting software issues, providing resolutions to enhance application performance and user satisfaction
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.