• Multinational reinsurance Company
• Seeking for an experienced Facilities Coordinator / Assistant Facilities Manager to manage the client's office
• Based in Sydney CBD | Land of the Gadigal people About CBRE CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About the Role: We are seeking a dynamic and enthusiastic Workplace Experience FM Assistant who is committed to delivering exceptional service experience and upholding gold standard excellence in enhancing our workplace environment. In this pivotal role, you will be instrumental in assisting our client in executing facilities management and implementing innovative programs and initiatives that ensure the efficient functioning of our facilities.
With a dedicated focus on maintaining a safe, functional, and welcoming environment, you will proactively identify opportunities to optimize and streamline facilities services. Your strong interpersonal skills and service-oriented mindset will be essential in exceeding the expectations of our client, fostering elevated experience, and ensuring seamless operations throughout our facilities.

What You’ll Do:Facilities Management Assistance- Co-ordinate and administer FM services delivery for the Sydney and Melbourne offices

• Daily monitoring and maintenance of office facilities including equipment, furniture, and plants services
• Proactive identification of any issues and organizing resources to rectify
• Engage with appropriate external parties (building management, cleaners, maintenance contractors) to maintain the delivery standard and drive rectification of issues
• Assist with monitoring and maintenance of critical equipment including IT Room power and cooling
• Coordinate planned preventative maintenance and ownership of IWMS preventative maintenance plans and relevant service documentation
• Schedule and carry out corrective and maintenance in a timely manner
• Prepare and implement annual maintenance schedules and contracts
• Supporting planning and tracking of operating budgets in line with process. (Facilities Management, Energy, Furniture & Fixtures).
• Management of the asset register in IWMS according to the contractual requirements
• Identify areas for efficiency and develop cost saving initiatives for regular FM activities.
• Manage monthly Security and Environmental reporting requirements.
• Provides access credential for vendors
• Escorts vendors on premises as required
• Responds to and resolves Contact One tickets using

Vendor and partner Management- Build relationships with the following external stakeholders to ensure consistent service of the office facilities: Building Management; Security; Maintenance contractors; Cleaning contractors

Workplace Care- Conduct Daily Site Checks: Perform daily walkthroughs of the workplace to assess the condition of facilities, amenities, and common areas

• Provide feedback on the overall employee experience based on observations and interactions during site checks
• Identify opportunities for improvement and enhancement of the workplace environment
• Follows security and emergency procedures as defined for the property; responds to emergency situations in a calm, efficient manner

What You’ll Need:- A graduate or equivalent qualification in facilities management is an advantage or a minimum of 5 years of experience in Facility Coordination

• Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Technical operations and maintenance experience are an advantage
• Understanding of building systems and infrastructure is an advantage

Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.