Commercial Strategy & Transformation Director

Commercial Strategy & Transformation Director:

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #Life AtBNY is all about. Join us and be part of something extraordinary.

Job Summary:

We are seeking a highly experienced Commercial Strategy & Transformation Director to join the team of BNY’s Commercial Chief Operating Officer in London.

The successful candidate will play a key role in driving the commercial strategy, optimizing sales operations, and enhancing the overall client experience. This is an exceptional opportunity to join a leading financial institution and contribute to the growth and success of our commercial office and the commercial transformation of BNY.

Key Responsibilities:

• Support the Chief Operating Officer in developing and implementing BNY’s commercial strategy and new commercial model, aligning with BNY's principles and strategic pillars

• Collaborate with senior leaders across the Coverage and Client Service practices and BNY to drive business growth and deliver exceptional client experiences, improve operational efficiency, and power our culture

• Develop and maintain strong relationships with internal stakeholders, including business leaders, product teams, and functional experts

• Analyze market trends, competitor activity, and client needs to inform commercial strategy and operational decisions, through industry segment, geographical and product lenses

• Oversee the development and execution of strategic and targeted commercial initiatives and buildouts, ensuring timely and effective delivery and communication

• Deliver against different ways to “tell the story” of BNY’s commercial transformation, both internally and to our external relations teams

• Foster a culture of innovation, with a focus on practical and effective applications of Artificial Intelligence, working with BNY’s AI Hub

• Identify and mitigate risks, ensuring compliance with regulatory requirements and BNY's policies

Requirements:

• Extensive experience in a similar role, preferably in the financial services industry

• Proven track record of driving business growth, improving operational efficiency, and enhancing client experience

• Strong understanding of commercial strategy and sales operations and enablement

• Excellent leadership, communication, and collaboration skills

• Ability to think strategically, analyze complex data, and make informed decisions

• Strong business acumen, with a deep understanding of the financial services industry and market trends

• Fluency in languages other than English is a plus

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025

• World’s Most Admired Companies, Fortune 2025

• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

• BNY is an Equal Employment Opportunity/Affirmative Action Employer
• Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.