Sr Spec Inside Cust Success 1 Mob at AT&T

Overall Purpose:

To drive revenue growth and retention by selling the organization’s products and services via telephone within designated market areas or assigned accounts.

Key Roles and Responsibilities:

Typical tasks may include, but are not limited to, the following:

• Revenue Retention and Growth:

Drive revenue growth by retaining existing customers, achieving sales quotas, and upselling to create incremental new business.

• Customer Relationship Management:

Develop and maintain strong client relationships, manage account escalations, and ensure direct communication with key decision makers.

• Sales Metrics and Performance:

Successfully close sales deals, deliver on sales metrics, and secure renewal and new contracts to meet performance targets.

• Customer Needs and Solutioning:

Assess and understand customer needs to tailor solutions, leveraging a consultative approach to meet strategic business priorities and apply the latest technologies.

• Market and Industry Knowledge:

Conduct market research to stay informed on industry trends and identify key customer needs, utilizing this knowledge to enhance sales opportunities and improve customer satisfaction (Net Promoter Score

• NPS).

Job Contribution:

A mid-level sales representative with solid grasp of sales principles, practices, products, and services. Manages small to mid-sized sales and occasionally handles large complex sales. Works with moderate on-going supervision. Responsible for a moderate quota or territory. Utilizes company policies and exercises judgment to resolve customer issues or identify opportunities. May lead presentations and mentor less experienced peers. Supervisor:

No

Education/Experience:

Bachelor’s degree (BS/BA) desired. 2+ years of related sales experience.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$48,300.00 - $72,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.