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Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

As a Senior Communications Lead for our US Channel organization, you will build impactful sales communications and content for Apple-Badged field sales teams, Channel Partner sales teams, internal customers, and Apple Executives. The purpose of this role is to inform, enable, and connect. In this position, you will ensure our sales partners have a strong understanding of Apple products and programs, enable our field sales teams to build great customer experiences, and collaborate with our Executive team to develop narratives, visuals, and presentations for maximum impact. At various times, you will be a writer, project manager, critical/creative thinker, storyteller, and communications expert. For each of the various projects you will lead, you will craft a communications strategy and plan, execute that plan, measure its success, and partner across headquarters and field teams to drive deliverables from initial concept to final delivery. Through your collaboration, attention to detail, and passion for the Apple voice, you will craft compelling communications and drive a phenomenal experience for employees, partners, and customers.

Description

In this role, you will:

• Develop and manage a comprehensive communication strategy and plan for US Channel Retail teams and partner staff, ensuring seamless alignment across multiple communication platforms.

• Orchestrate the execution of communications across diverse channels, including Channel One (internal website), podcasts, videos, apps, Keynote presentations, and field communications.

• Empower the field team to drive sales through clear, timely, and impactful communications initiatives.

• Ensure the field team remains informed on new product launches, program updates, merchandising guidelines, promotions, HR-related topics, and relevant Apple culture and news.

• Establish metrics to measure communication effectiveness, identify opportunities for continuous improvement, and proactively explore emerging technologies, trends, and communication channels to meet evolving business needs.

• Craft strategy, content and key messages to execute field calls, quarterly All Hands meetings, and ad hoc sessions, ensuring messaging is clear, engaging, and drives actionable outcomes.

Preferred Qualifications

Familiarity with project management frameworks and tools is a plus

Strong collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners

Forward-thinking approach and tenacity to anticipate risks prior to escalation and proactively drive towards a solution

Proven organizational skills and attention to detail

Minimum Qualifications

Typically requires a minimum of 12 years of related experience

Background in project/program management, content development, and/or similar function focused on managing business communications for sales or marketing organizations

Expert communication and storytelling skills including superior writing, editorial, and presentation abilities

Ability to translate complex data and concepts into simple, compelling, and persuasive messages

Executive presence with experience crafting and delivering high-impact presentations to senior leadership

Deep knowledge of Apple products and familiarity with Apple's unique brand aesthetic and values

Ability to lead multiple simultaneous projects, think strategically, and solve problems creatively

Comfort navigating ambiguity and adapting to changing priorities and timelines

Proficiency with Keynote, Pages, and video editing software

Bachelor's degree or equivalent experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,300 and $263,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.