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JobsCharles Schwab

Senior Manager, Content Strategist

Charles Schwab

Senior Manager, Content Strategist

Charles Schwab

Austin, TX

·

On-site

·

Full-time

·

1d ago

Pay range:

USD $129,000.00 - $150,000.00 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Our Content Management System (CMS) Product Management team partners across the firm to help digital content owners deliver clear, consistent, and client-focused experiences. From web to mobile to email and beyond, we ensure content meets clients where they are and supports how they engage with Schwab.

As a Senior Content Strategist, you will play a critical role in advancing Schwab's omnichannel content management capabilities. You will partner closely with product managers, engineers, and content leaders across the organization to define scalable, structured content solutions that enable reuse, consistency, and operational efficiency.

Key Responsibilities:

  • Lead content audits, assessments, and content modeling sessions to define structured content, metadata, and taxonomy that support reuse and portability across channels
  • Create and maintain content APIs, schemas, and publishing standards to enable teams to adopt CMS capabilities with minimal engineering effort
  • Partner with Marketing, Compliance, Product, and Technology to design and operationalize omnichannel workflows, governance practices, and content lifecycle management
  • Translate content needs into clear, scalable platform requirements by influencing stakeholders and aligning on priorities, decisions, and delivery timelines
  • Define and champion content standards and guardrails, including naming conventions, required fields, and validation rules, to improve quality and consistency
  • Collaborate with analytics, search, and support partners to identify content and findability gaps and recommend improvements to models, taxonomy, and guidance
  • Manage platform taxonomy governance in alignment with teams across Schwab to enable consistent metadata across content systems
  • Foster a culture of trust, transparency, and shared ownership through thoughtful communication, decision records, and durable documentation

What you have

To ensure that we have fulfilled our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.

Required Qualifications:

  • 5+ years of experience working with content management systems; Drupal and headless CMS platforms such as Contentful or Sanity are a plus
  • 5+ years of experience in content strategy, UX writing, technical content strategy, or a related
  • Discipline
  • Working knowledge of APIs, including REST concepts, endpoints, and authentication, with experience partnering with engineers on implementation
  • Demonstrated experience designing and implementing structured content models, including fields, relationships, metadata, and reusable components
  • Experience with AI tools

Preferred Qualifications:

  • Bachelor's degree or equivalent practical experience
  • Comfort working with structured formats such as JSON and or XML
  • Experience with metadata and taxonomy practices that improve content reuse and findability, including collaboration with search and analytics teams
  • Technical writing or platform documentation experience

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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About Charles Schwab

Charles Schwab

Charles Schwab Corporation is a major American multinational financial services company that provides brokerage, banking, and financial advisory services to individual and institutional clients.

10,001+

Employees

Westlake

Headquarters

$134B

Valuation

Reviews

4.3

10 reviews

Work-life balance

4.2

Compensation

3.8

Culture

4.1

Career

3.2

Management

4.4

78%

Recommend to a friend

Pros

Supportive management

Great work-life balance and flexibility

Excellent benefits and pay

Cons

Slow promotion and limited career advancement

Demanding work hours and fast-paced environment

Bureaucratic processes

Salary Ranges

29 data points

L2

L3

L4

L5

L6

L2 · Marketing L2

0 reports

$122,811

total per year

Base

$49,124

Stock

$61,406

Bonus

$12,281

$85,968

$159,654

Interview experience

7 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

28%

Experience

Positive 14%

Neutral 58%

Negative 28%

Interview process

1

Phone Screen

2

Interview

3

Background Check

Common questions

Phone Interview

Recruiter Screening

Technical Assessment