Gen

AI Product Analyst:

Be part of something groundbreaking

At AIG, we are making long-term investments in a brand-new,innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As a GenAI Product Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How you will create impact:

As a GenAI Product Analyst at AIG, you will support the development and delivery of innovative AI solutions, helping AIG to become a leader in applying Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with the resources and support to explore fresh, creative approaches. With your expertise, we’ll transform how data drives innovation, creating smarter, more efficient, and personalized solutions that set new standards for the industry.

Your responsibilities include:

• Advocating for customer needs in defining innovative product vision and digital solutions hat drive business value
• Leading the development of business cases, operating plans, and proposals for new initiatives
• Conducting research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development
• Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions
• Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps) to help drive prioritization of product features for future releases based on commercial, user and strategic priorities
• Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions
• Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility
• Communicate & monitor progress including regular KPI reporting

What is needed to be successful:

• 5-10+ years of experience launching data-driven digital products & articulating product vision and alignment with strategic goals
• Track record conducting field and user research to validate user goals, frictions and behaviors, along with experience using this data to improve processes and inform feature prioritization in line with user needs
• Deep knowledge and experience of Agile techniques: user story writing, backlog management, Agile planning, road mapping, and continuous improvement
• Proficiency with project management and collaboration tools including Rally or Jira
• Excellent interpersonal, listening, written, and oral communication skills, with the ability to effectively communicate across teams and motivate
• You are collaborative and have experience working with cross-functional product teams
• Ability to excel in a fast-paced, service-oriented environment through excellent time management skills
• Demonstrated ability to manage multiple projects simultaneously and handle complex issues effectively
• Highly organized, detail-oriented, and capable of self-motivating to achieve objectives

It would be nice if...

• You have experience in insurance or financial services
• You are passionate about innovation and new technologies, specifically within AI & GenAI
• You have proven experience in product development from concept to launch, including the full product cycle (requirements gathering/analysis, design, testing and documentation)

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

IT - Information Technology: