Service Specialist – Protection Relays and Control Systems

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Role Overview

This position reports to: Service Team Leader

Work model for the role is: #

You will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

Your Responsibilities

In this role, you'll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

• Engineering development of protection relays and control systems
• Maintenance and installations of switchgear
• Programming/modifying project-specific applications efficiently according to customer requirements, ensuring proper functionality and interfacing to other systems
• Carrying out acceptance testing (FAT and SAT) of Protection and Control systems in cooperation with other colleagues and customers, following the health and safety regulations
• Creating and reviewing technical customer documentation for your projects
• Participating in the commissioning of the application on customer sites

Qualifications for the Role

• You enjoy working with HMIs, PLCs and I/Os, preferably with ABB products, as well as on Windows-based operating systems
• You have 5 years of experience in the same field
• Possess an enhanced knowledge of control system topologies and communication protocols
• You work well both independently and as a part of a team
• You seek solutions actively, instead of focusing on problems
• Technical Diploma or degree in software, electrical, automation, computer engineering or related
• You are at ease communicating in Italian and English, both written and spoken

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses
• Corporate welfare: Access to a wide range of services and personal well-being support
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms
• Employee Support: Free services like psychological help, wellness coaching, and emotional support for employees and their families
• Parental Leave: At least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values

About Our Service Division

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

A Future Opportunity

Please note that this position is part of our talent pipeline and not an active job opening at this time. By applying, you express your interest in future career opportunities with ABB.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.