Service Sales Support Specialist at ABB

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager:

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Your role and responsibilities

In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.

The work model for the role is: Hybrid #Linkedin_Hybrid

You will be mainly accountable for:

• Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.

• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.

• Analyzing customer needs and competitor offers through information from general market and the Sales organization.

• Defining cost for the proposed solution and communicates it to the Sales organization

Qualifications for the role:

• Proven experience in marine segment with a minimum 3+ years of experience in sales, project management, or a related field

• University degree in Economics, Project Management, or a related discipline

• Strong negotiation and stakeholder management skills

• Proven experience in customer support / customer-facing roles

• Ability to manage multiple tasks and priorities in a dynamic environment

• Fluency in English (spoken and written); additional languages are an advantage

• Strong communication skills and a solution-oriented mindset

Benefits:

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.

• Corporate welfare: Access to a wide range of services and personal well-being support.

• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms

• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.

• Employee Support:

free services like psychological help, wellness coaching, and emotional support for employees and their families.

• Parental Leave:

at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.

• Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses.

More about us:

ABB’s Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.

We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit [

https: //www.abb.com](https://www.abb.com) to learn more about the impact of our solutions across the globe.