Global IS Observability Solution Architect at ABB

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

IS Manager

Your role and responsibilities

In this role, you will have the opportunity to own software solution architecture across multiple architecture categories and ensure its alignment with enterprise and data architecture standards. Each day, you will be responsible for the design and build, integrity, and quality of an Information Systems (IS) solution and associated IS services delivered to business. You will also showcase your expertise by consulting, advising, and supporting on the installation of new IS solutions/services, or changing existing IS solutions/services.

The work model for the role is: onsite/hybrid

You will be mainly accountable for:

• Strategic design of observability framework, including selection and integration of on-premises, Cloud, network and application monitoring and observability solutions.

• Analyzes and understands the organization’s requirements towards monitoring & observability

• Designs and deploys global observability strategy including definition and integration of specific monitoring & observability tools

• Collaborates with Service Owners with regards to requirement mapping, ensuring the strategy fits business needs

• Management of the global IS Observability platform, including event deduplication, correlation and ticketing

• Collaborates with observability solutions on the market to ensure ABB stays on top of the current technology

• Ensures adoption of the global IS Observability platform across the IS to deliver ‘single pane of glass’ capability to the organization

• Defines and owns end‑to‑end observability solution designs and ensures alignment with surrounding IS platforms and applications.

• Reviews and signs off functional and technical solution specifications for implementations in ABB production environments.

• Supports validation and prioritization of observability‑related demand in collaboration with IS Service Owners and Lead Architects.

• Engages with suppliers on new monitoring requirements or unsatisfactory performance and participates in external partners-related service improvement initiatives and programs.

• Acts as escalation point for solution architecture issues during project delivery and service operations.

• Collaborates with delivery teams, vendors and stakeholders to ensure high‑quality and cost‑efficient solutions.

• Contributes to incident and problem management by resolving architectural gaps and reducing recurring issues.

• Provides governance including architectural documentation.

• Ensures that the information is presented effectively and communicated to the relevant stakeholders regularly.

• Assesses the ideas for efficiency improvement and value addition and decides based on their technological, financial, and functional feasibilities.

• Ensures compliance with ABB IS policies, security, regulatory and architectural standards.

• Keeps knowledge up to date on emerging technologies and industry best practices.

Qualifications for the role

• 15+ years of overall IT experience, with strong focus on solution architecture and observability‑related platforms and services.

• Proven architecture and hands‑on expertise across Observability domains

, including:-Network Monitoring & Observability: LAN/WAN, WLAN, VPN, SD‑WAN, Zscaler, ICMP, SNMP. Proven experience in Thousand Eyes, Solar Winds or equivalent network monitoring tools

• Infrastructure Monitoring: Checkmk or similar enterprise infrastructure monitoring platforms

• Application Performance Monitoring (APM): Dynatrace or comparable APM tools

• AIOps / Event Intelligence: Moogsoft, Big Panda or similar platforms

• Open Telemetry and other Open-Source Solutions

• Expertise in implementation and maintenance of monitoring solutions in a distributed setup for the above tools.

• Strong experience with visualization and analytics platforms such as Grafana or equivalent.

• Good understanding of telemetry pipelines, streaming and integration technologies (e.g. Kafka), APIs, and data flows across enterprise platforms.

• Experience designing end‑to‑end observability architectures, including integrations with ITSM, CMDB, cloud, DevOps and automation platforms.

• Ability to create and maintain HLDs, LLDs, architecture diagrams, solution blueprints and standards.

• Expert in one of the Cloud platforms (AWS, Azure or GCP), Containers and proven experience in working in hybrid environments. Professional Technical Certifications are highly desirables.

• Excellent architectural acumen and experience in designing globally spanning Monitoring and Observability systems

• Good scripting knowledge – PowerShell, Python, Bash, etc. And excellent handling of REST APIs

• Knowledge of automation, orchestration and platform scalability, including availability and capacity management concepts.

• Familiarity with SRE principles, reliability engineering practices and ITIL processes.

• Observability‑related tool certifications preferred.

• Strong stakeholder communication skills, with the ability to translate business and operational needs into clear architectural decisions and a long‑term observability vision for standardization and platform evolution.

• More about us

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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