Travel & Expense Business Partner | Concur Implementation & Operations

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Global Head of Travel & Expense:

Your Role: Own the Challenge

In this role, you will support the global Travel & Expense (T&E) function within ABB Robotics, acting as the main point of contact for LATAM and Europe operations. You will ensure service delivery, compliance, project execution, and stakeholder satisfaction. You will also leverage your expertise to deliver T&E services in alignment with established policies, procedures, and Service Level Agreements (SLAs).

The work model for the role is: Hybrid

This role is supporting LATAM and Europe operations within the ABB Robotics.

Key Responsibilities

• Act as primary contact for T&E topics in Mexico, Latam & European Countries
• Gather business requirements and deliver reporting, training, and policy solutions
• Resolve operational issues and support daily T&E activities
• Analyze T&E data and provide performance insights
• Ensure compliance with policies and expense audit requirements
• Manage escalations across stakeholders and global teams
• Monitor SLA/KPI performance and drive improvements
• Support implementation of tools and process documentation
• Collaborate with Finance, HR, IT, and Audit teams

Qualifications

• 6–8 years of experience in Travel & Expense operations and project management/implementations.
• Experience in Shared Services or BPO environments preferred.
• Knowledge of T&E tools (e.g., SAP Concur, Travel booking tools, SAP)
• Solid understanding of travel, expense, and corporate credit card processes.
• Fluent in English and Spanish.
• Strong communication and stakeholder management skills.
• Strong analytical and reporting capabilities.
• Problem solving mindset.
• Proven project management experience (required).
• Bachelor’s Degree completed.

We also offer our employees the following benefits:

• Performance Bonus
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (PAE)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.