About the team

Zillow’s mission is to give people the power to unlock life’s next chapter. Delivering on that mission at scale requires strong, cohesive enterprise foundations that power every product experience and internal operation.

The Enterprise Foundations portfolio spans Zillow’s shared identity, infrastructure, data and AI, and design systems — the core capabilities that enable product velocity, system reliability, and long-term scalability across the company. As Zillow continues to grow, these shared platforms must evolve intentionally and cohesively to support multiple lines of business and future innovation.

This role sits within Product Development Operations and provides portfolio-level leadership across these enterprise foundations.

About the role

The Principal Portfolio Manager, Enterprise is accountable for portfolio-level prioritization, coherence, and decision support across Zillow’s shared enterprise platforms.

This role operates horizontally across identity systems, application infrastructure, developer enablement, enterprise data and AI platforms, and design systems to ensure investments are sequenced intentionally and aligned to company strategy. The goal is to ensure Zillow is investing in the right foundational capabilities at the right time — balancing modernization, reliability, scalability, and innovation.

This role does not own technical architecture or delivery execution. Engineering and platform leaders own technical direction and execution. This role ensures their investments are translated into a clear, decision-ready portfolio view that enables confident executive planning and funding decisions.

You Will Get To

• Own the enterprise portfolio narrative across shared identity, infrastructure, data/AI, and design foundations.

• Maintain a multi-year enterprise portfolio outlook that reflects modernization needs, lifecycle management, scalability goals, and cross-platform sequencing.

• Partner with Engineering, Product, Data, Finance, and Strategy leaders to evaluate and prioritize foundational investments.

• Make trade-offs explicit — balancing reliability, innovation, technical debt reduction, cost, and business enablement.

• Provide visibility into cross-platform dependencies, systemic risks, and architectural sequencing constraints.

• Enable funding and capacity allocation decisions by framing enterprise investments in terms of business impact, risk mitigation, and long-term value.

• Translate technical portfolio complexity into clear executive narratives that support planning cycles and decision forums.

• Improve portfolio governance, intake, and investment clarity across shared platforms.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 10+ years of experience in portfolio management, product operations, technology strategy, enterprise platforms, or related roles.

• Experience operating across large-scale, multi-team platform or infrastructure environments.

• Strong technical fluency — able to understand architectural concepts, platform modernization, data ecosystems, and engineering trade-offs without acting as the architect.

• Proven ability to operate at enterprise portfolio altitude, connecting multi-year strategy, funding decisions, and execution realities.

• Demonstrated experience balancing innovation investments with reliability, scalability, and technical debt reduction.

• Exceptional systems thinker who sees cross-platform interdependencies and second-order impacts.

• Experience influencing senior engineering and executive leaders in complex, matrixed organizations.

• Strong executive communication skills, able to synthesize technical complexity into clear, business-aligned decision narratives.

• Comfortable operating in ambiguity and shaping clarity where none exists.

• Experience supporting prioritization and investment decisions with senior technical and executive leaders.Highly effective influencing without authority in matrixed organizations.

• Strong executive communication skills, translating technical complexity into business-aligned decision narratives.

• Comfortable operating in ambiguity and shaping clarity across technical domains.

What Success Looks Like

• Enterprise investments are sequenced intentionally.

• Trade-offs across modernization, innovation, and reliability are explicit and well-understood.

• Leadership has confidence in the long-range enterprise technology outlook.

• Funding shifts occur intentionally and quickly when priorities change.

• Foundational investments (scalability, resilience, data integrity) are visible and measurable.

• Surprise escalations caused by cross-platform blind spots decrease over time.

• Product , engineering and design leaders experience improved clarity and reduced friction across shared systems.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.