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Audience Development and Management Coordinator

Yum! Brands

Audience Development and Management Coordinator

Yum! Brands

Plano, TX, United States, US

·

On-site

·

Full-time

·

6d ago

We are seeking a Marketing Manager to join our Marketing team and collaborate with various departments to create and activate audience segments. This role is crucial in ensuring accurate and scalable audiences, driving personalized and lifecycle marketing initiatives. The ideal candidate will have a strong background in data analytics, CRM operations, and a passion for data-driven marketing.

  • 7-9 years of experience in data analytics, with 3-5 years in CRM operations, audience management, or a related field.
  • Working knowledge of SQL, especially querying large datasets (Snowflake preferred).
  • Experience with CRM or CDP platforms like Braze and Treasure Data is strongly preferred.
  • Ability to navigate data tables and customer datasets to define and validate audiences.
  • Strong attention to detail, managing complex audience structures and naming conventions.
  • Excellent communication skills to gather requirements and translate them into technical audience logic.
  • Experience in supporting lifecycle marketing, personalization, or targeted communications.
  • Prior cross-functional collaboration with strategy, analytics, and technology teams.
  • Highly organized and process-oriented with a passion for consistency and structure.
  • Curious and analytical mindset, comfortable working in a fast-paced, evolving environment.

Salary Range: $110,500 to $116,910 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

  • Build and maintain marketing audience segments based on CRM Strategy and Media requirements.
  • Translate marketing use cases into clear audience definitions, ensuring consistent naming and taxonomy.
  • Partner with CRM, Media, and Data Analytics teams to validate audience logic and campaign objectives.
  • Work closely with Data Analytics to understand data sources and limitations, using SQL and other tools for data exploration.
  • Investigate new audience opportunities by analyzing customer behavior and engagement.
  • Activate and manage audiences within CRM platforms, ensuring QA and testing before campaign launches.
  • Identify improvements for audience structure, reusability, and scalability across CRM programs.
  • Maintain clear documentation of audience logic and requirements, supporting ongoing governance.
  • Assist in troubleshooting audience-related issues and collaborate with stakeholders for efficient resolution.

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About Yum! Brands

Yum! Brands

Yum! Brands, Inc. is an American multinational fast food corporation. It was formed in 1977 as a subsidiary of PepsiCo, after the company acquired KFC, Pizza Hut, and Taco Bell. PepsiCo divested the brands in 1997, and these consolidated as Yum!.

10,001+

Employees

Louisville

Headquarters

Reviews

3.9

11 reviews

Work Life Balance

3.6

Compensation

4.3

Culture

3.9

Career

4.3

Management

3.6

87%

Recommend to a Friend

Pros

Cutting-edge technology stack and interesting technical challenges

Flexible remote work options and good work-life balance

Competitive compensation packages with equity

Cons

Internal politics in some teams

Organizational changes and restructuring can be disruptive

Work-life balance can be challenging during product launches

Salary Ranges

117 data points

Junior/L3

Mid/L4

Intern

Director

Junior/L3 · Cashier

13 reports

$31,687

total / year

Base

$31,687

Stock

-

Bonus

-

$25,905

$38,759

Interview Experience

47 interviews

Difficulty

3.7

/ 5

Duration

14-28 weeks

Offer Rate

38%

Experience

Positive 65%

Neutral 25%

Negative 10%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company