Job Description

Network Implementation L3 JD

Key Responsibilities:

• HP Aruba Network BAU JD

Role & Responsibilities:

· Set up and maintain Aruba Edge Connect SD-WAN across branch and core network environments.

· Perform configuration and support for Aruba CX switches, including features like VSX, device profiles, and network segmentation.

· Manage and optimize Aruba wireless deployments through Aruba Central, ensuring consistent coverage and performance.

· Use Aruba Central to streamline configuration, monitor network health, and apply standardized policies.

· Design and enforce VLANs, routing rules, and access controls to support secure and scalable network operations.

· Leverage Clear Pass for centralized authentication, policy enforcement, and endpoint access control.

· Identify and resolve complex network issues quickly using diagnostic tools and root cause analysis.

· Document network changes, update technical diagrams, and support network design initiatives.

Technical Skills Required:

· Deep knowledge of networking fundamentals: IP addressing, routing, switching, VLANs, WAN protocols.

· Practical experience with Aruba SD-WAN solutions, including Edge Connect.

· Hands-on expertise with Aruba Central (UI groups, device onboarding, templates, and analytics).

· Strong background with Aruba CX series switches and wireless infrastructure.

· Familiarity with Clear Pass Policy Manager and AAA frameworks.

· Good grasp of network security practices and policy-based access control.

· Strong analytical and problem-solving skills.

· Effective communicator with the ability to work independently or within a team.

Preferred Certifications (Good to Have, Not Mandatory):

· Aruba Certified Edge Professional (ACEP)

· Aruba Certified Switching Expert (ACSX)

· Cisco CCNP or equivalent (advantageous)

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Do

**Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)**

	- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

	- Conduct technology capacity planning by reviewing the current and future requirements

	- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

	- Strategize & implement disaster recovery plans and create and implement backup and recovery plans

**Manage the day-to-day operations of the tower**

	-  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

	- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

	- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

	- Develop shift roster for the team to ensure no disruption in the tower

	- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

	- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

	- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

**Resourcing**

	- Forecast talent requirements as per the current and future business needs

	- Hire adequate and right resources for the team

	- Train direct reportees to make right recruitment and selection decisions

**Talent Management**

	- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

	- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

	- Promote diversity in leadership positions

**Performance Management**

	- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

	- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

**Employee Satisfaction and Engagement**

	- Lead and drive engagement initiatives for the team

	- Track team satisfaction scores and identify initiatives to build engagement within the team

	- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

	- Exercise employee recognition and appreciation

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Deliver

		No
		Performance Parameter
		Measure

		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management

		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

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