Job Description

• Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s degree preferred.

• 10+ years of Service Now experience, including at least 5**+ years in a Technical Architect role**.

• Deep knowledge of Service Now CSDM,CMDB, and Foundation Data constructs.

• Experience implementing and governing Foundation Data across large enterprise environments.

• Proficient with Service Now modules such as ITSM, ITOM, APM, and SAM.

• Strong understanding of data modeling, relational data concepts, and service mapping.

• Hands-on experience with Discovery,Integration Hub,MID Servers, and 3rd-party integrations.

• Familiarity with frameworks like ITIL,TOGAF, and COBIT.

• Excellent stakeholder communication, documentation, and presentation skills.