Job Description

• Location: India/Hybrid(Any Wipro Location)

• Experience: 8+ years

• Rate: 120K/M

• No of Positions:5

• Shift :1 PM to 10 PM IST

What is the specific title of the position?

Sr Network Engineer Work location:

Please provide a summary of the project/initiative that this candidate will be working on? Contribute to and help lead multiple Network Engineering initiatives and projects consisting of design and development for complex products and platforms, including solution design, analysis, testing, and integration Please describe the team the candidate will be working with - how many members? 3 managers, aprox 60 network engineers What is the break-down of the team’s skill sets 3 managers, aprox 60 Sr network engineers What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis)?

• Provide feedback on project status, milestones, and risks

• Develop LAN/WAN strategies; evaluate and select hardware and software products, implement and integrate these products into comprehensive solutions meeting company’s business requirements

• Performs after-hours systems support, installation, and maintenance as required

• Provide specialized technical expertise in researching and resolving complex technology network infrastructure problems which may involve coordination of hardware and software vendor support

• Advise team members on procedures, techniques, and requirements to insure maximum performance and availability of the company infrastructure. Recommend areas for improvement in both processes and systems

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• Conduct implementations, conversions, and upgrades in a manner consistent with Standard Operating Procedures within company maintenance windows; including change management procedures

• Communicate effectively with supervisors, peers, project managers, and stakeholders

• Author technical documentation such as network diagrams

• Work closely with vendors on implementation of products and services

• Ensure security and operational standards and procedures are maintained in accordance with UHG IT compliance requirements, HIPPA standards, and industry best practices

• Perform risk analysis to identify IT security issues and remediating plans. Identify and/or mitigate operational risks where appropriate

• Excellent interpersonal skills including written and verbal skills with the ability to create and maintain strong relationships with members of cross departmental teams and department team members

• Available to work after hours and on-call What does the ideal candidate background look like ? Network design and deployment experience. Cisco/Aruba/Nexus/Catalyst/SDWAN/Wireless/ISE/802.1X What skills/attributes are required (please be detailed as to number of years of experience for each skill)?

• Undergraduate degree and/or equivalent of 4+ years of Network Engineering experience • Experience installing and maintaining Cisco routers, switches and wireless • Experience with HPE/Aruba switches and wireless • Understanding of Cisco ISE and NAC • Knowledge and experience with SD-WAN What skills/attributes are preferred (what will set a candidate apart)?

• CCNP or higher certification • Documentation skills and use of programs such as Visio

• Skilled in a scripting language such as Python

• Ability to manage multiple priorities and projects

• Strong interpersonal, and communication skills with the ability to cross between technical and non-technical audiences What will the interview process look like? Video phone/ 2 rounds/ very technical

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Team Management Resourcing

	- Forecast talent requirements as per the current and future business needs

	- Hire adequate and right resources for the team

	- Train direct reportees to make right recruitment and selection decisions

**Talent Management**

	- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

	- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

	- Promote diversity in leadership positions

**Performance Management**

	- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

	- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

**Employee Satisfaction and Engagement**

	- Lead and drive engagement initiatives for the team

	- Track team satisfaction scores and identify initiatives to build engagement within the team

	- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

	- Exercise employee recognition and appreciation

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Deliver

		No
		Performance Parameter
		Measure

		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management

		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

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