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트렌딩 기업

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채용Wipro

SERVICE LEVEL MANAGER L2

Wipro

SERVICE LEVEL MANAGER L2

Wipro

Chennai, India

·

On-site

·

Full-time

·

2w ago

Service Level Management 6 to 15 Yrs

  • Bng, Chn, Hyd, Pune

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  • 8-10 years of service delivery experience
  • Expertise on ITIL Process’s SLAs & KPIs about measurability, achievability & reporting as per the frequency
  • Experience in Predictive Analysis of the tickets to pre-active avoidance of SLA misses
  • Experience in Service Reporting from any of the ITSM Tool; BMC Remedy/ Service Now/ HPSM
  • Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
  • Ensure that IT and the customers have a clear and unambiguous expectation of the level of service to be delivered

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총 조회수

0

총 지원 클릭 수

0

모의 지원자 수

0

스크랩

0

Wipro 소개

Wipro

Wipro

Public

A technology services and consulting company focused on building solutions that address clients' digital transformation needs.

10,001+

직원 수

Bengaluru

본사 위치

$8.5B

기업 가치

리뷰

3.1

10개 리뷰

워라밸

3.5

보상

2.3

문화

3.8

커리어

2.5

경영진

2.2

45%

친구에게 추천

장점

Good training and learning opportunities

Flexible work hours and remote options

Supportive colleagues and teamwork

단점

Low and uncompetitive compensation

Limited growth and career advancement opportunities

Poor management direction and support

연봉 정보

41,395개 데이터

Junior/L3

Mid/L4

Junior/L3 · Programme Analyst

9,288개 리포트

$86,024

총 연봉

기본급

$86,024

주식

-

보너스

-

$54,642

$135,427

면접 경험

5개 면접

난이도

2.0

/ 5

소요 기간

14-28주

합격률

40%

경험

긍정 100%

보통 0%

부정 0%

면접 과정

1

Application Review

2

Online Assessment/Aptitude Test

3

Technical Interview

4

HR Interview

5

Offer

자주 나오는 질문

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit