Job Description

Role Purpose

As an experienced Scrum / Agile practitioner, you are responsible for managing the overall dependencies across multiple programs in a value stream. You should have very strong domain, business and technical knowledge along with exceptional communication and facilitation skills. You are responsible for managing dependencies and stakeholders across multiple Programs during the release and should be able to handle the complexities across 10-15 Scrum teams during the release and coordinate across the same. You are also responsible for project delivery and profitability (from Wipro perspective) and should be able to work closely with the ALM/SoSM to ensure increased team competency thus gaining operational efficiencies

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Do

- Ensure meeting of the programme(s) objective(s) in a LOB

- Understanding of the Business Strategy and budget allocation across various programme streams in the LOB (for different Wipro Scrum Teams)

- Understand the business outcome of the various programmes in the LOB aligned to business strategy

- Interface with SoSMs and help manage the dependencies of scrum teams across single/multiple programmes

- Ensure program health and maturity. Track key metrics at a LOB level and take appropriate action

- Define the capacity allocation of Wipro Scrum teams required across programmes in the LOB

- Interface with business and system architects on the architecture runway elaboration based on upcoming Sprint goals for all Scrum teams in the LOB

- MoSCoW (or similar methodology) adherence of Program Backlog at the Program level

- Track and Report business progress across the LOB by consolidating the outcome of teams

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- Participate and assist teams in Release Planning Meetings to help synchronize between teams across locations

- Building synergies between scrum teams across locations and simplifying the interface between SoSM, Scrum Teams and other stakeholders

- Participate in LOB level Scrum of Scrum meetings and Governance meetings of all the Programs he/she is responsible for

- Highlight the risk and dependencies across all programs in the LOB to ensure achievement of release goals. Resolve impediments to ensure smooth sprint execution

- Resolve and further escalate impediments across teams to a minimum and ensuring ZERO impact on the overall Release schedule

- Responsible for CSAT as per organization norms and expectations. Ensure EWS, customer escalations and escalation resolution as per organization norms

- Enabling collaboration between Dev, Ops and other stakeholders to ensure availability of required environment

- Interact with Agile Line Manager to resolve internal impediments related to people and operations

- Expand the Wipro footprint / ensure repeat business in the LOB

- Communicate team success to client and Wipro stakeholders and leadership

- Participate in CoP initiatives in Wipro / account

- Represent the account in internal forums at a vertical / BU level (APR / QBR / MBR etc.)

- Responsible for performance management of SoSMs, Technical / System Architects, Product Owner and Agile Line Managers

- Responsible for bulge, account profitability, cash flow, and Value at risk

- Ensure resource forecast accuracy

- Responsible for invoicing (if SOW is at program level)

- Approves PDMR (if SoSM / ALM is not available)

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