Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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Micro Focus tools (Enterprise Developer, Accu Rev, Enterprise Analyzer) hosted on AWS. Troubleshoot complex user issues, manage MF environments, support modernization workflows, and collaborate across development, infrastructure, and mainframe teams, Morning Shift.

Key Responsibilities:

Provide L3 support for Enterprise Developer, Accu Rev, and Micro Focus toolchains.
Troubleshoot IDE errors, build/compilation failures, Accu Rev stream/workspace issues, environment setup, connectivity, and performance problems.
Analyze logs, identify root causes, and guide users on best practices.
Install, configure, and maintain Micro Focus environments; support patches and upgrades.
Deploy and configure Enterprise Analyzer for code analysis and modernization.
Perform local CICS admin tasks and support COBOL/JCL/mainframe workflows.
Support DB2 (z/OS & Windows) connectivity, housekeeping, and optimization.
Maintain Jenkins pipelines for MF-based builds; support secure web service integrations (TLS/certificates).
Document solutions, SOPs, and KB articles; collaborate with DevOps, infra, and mainframe teams.

Skills & Experience:

Strong knowledge of COBOL, JCL, VSAM, IBM DB2, batch jobs.
Expertise in Micro Focus Enterprise Developer, Accu Rev, and Enterprise Analyzer.
Experience in CICS basics, DB2 troubleshooting, and AWS-hosted environments.
Familiarity with Windows/Linux, scripting (Python, PowerShell, Perl), SQL.
Strong debugging, log analysis, and problem‑solving capabilities.
Experience with Jenkins, CI/CD, and secure web services.