• Manage test-related quality issues and monitor yield/defect Quality KPI.
• Oversee on-hold/off-hold processes, working closely with Process Owners and QA engineers for accurate and prompt execution.
• Ensure accurate and timely QC operations, including operator supervision and technician training (for newly introduced KPOV & new hires)
• Provide refresher training sessions for the team to ensure everyone remains up to date with current processes and standards to keep technicians aligned
• Collaborate with QA to review rework data, assess off-hold situations, and identify potential escapees.
• Participate & lead in quality-related meetings and drive QC improvement projects.
• Supervise and manage direct reports

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Adaptability to a dynamic working environment
• Initiate continuous improvement projects relevant to QC
• Lead, coach and train technicians or junior engineers
• Continue to explore new ideas for improvement
• Liase closely with other depts for good teamwork and leverage positive outcome
• Coordinate IMS audit preparation and documentations

REQUIRED:

• Bachelor's Degree in Sciences or related field; or
• Experienced professional with broad industry exposure

PREFERRED:

• Strong analytical and problem-solving abilities
• Knowledge of troubleshooting skills in related process

SKILLS:

• Good analytical skills
• Excellent communication and leadership skills

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates:

Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.