About Us

Help us enable everyone on the planet to gain access to the global economy by being the best way to pay and be paid.

Size: 10000+ employees
Industry: Technology, Fintech, Engineering, Information Technology

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Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Support the Business Planning and Operations (BPO) Head in driving business planning, performance management, and operational excellence across WCA. Partner with business development and functional teams to shape robust country and functional plans, monitor progress, and enable informed decision making. Lead reporting, analysis, and key initiatives within the annual planning cycle.

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Key Responsibilities Business Analysis & Reporting:

• Analyze business performance and progress toward targets; prepare dashboards and reports to support decision making.
• Review monthly financials, investigate variances, and highlight risks/opportunities.
• Produce quarterly market sales performance reports and conduct ad hoc deep dives across markets, clients, products, and revenue.
• Compile weekly executive dashboards and monthly MBR packs.
• Develop and enhance reporting tools, MIS solutions, and financial templates for the region.
• Track market dynamics, competitive insights, and Visa’s market position to inform strategic actions.
• Support scorecard analysis, target setting, and quarterly performance reviews.
• Serve as Truth super user and main contact for system enablement.

Business Planning & Operational Support:

• Support the annual operating plan process and coordinate key regional initiatives.
• Collect and synthesize data from functional teams and country units.
• Provide insights on product enablement and recommend prioritization or resource shifts.
  Playbook (CRM) Implementation:
• Act as regional Playbook Champion; drive adoption and best practices.
• Ensure high quality account planning, pipeline accuracy, and delivery of the Visa 360 customer engagement promise.
• Partner with country teams to facilitate account reviews.

Teamwork & Collaboration:

• Work closely with BPO Head, GCM, WCA Leadership, and CEMEA BPO teams to achieve shared objectives.
• Build strong cross functional relationships and promote high-quality communication and collaboration.
• Support employee engagement initiatives, survey analysis, and action planning.
• Coordinate with Operations Controls where needed to maintain a strong control environment.

Decision-Making & Complexity:

• Operate independently on standard tasks and seek guidance on complex matters.
• Provide analytical leadership and recommend best practices based on business insights.
  This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Key Competencies Strong strategic thinking, analytical capability, and financial acumen.Clear communicator with the ability to influence senior stakeholders.High resilience, adaptability, and comfort with ambiguity.Strong project management and execution skills; ability to meet tight deadlines.Skilled at building relationships across a matrixed, multicultural environment.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Client-provided location(s): Abidjan, Côte d’Ivoire

Job ID: d219390c-53c6-430c-9b9d-1916736c41d1

Employment Type: OTHER

Posted: 2026-01-27T16:03:34
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Perks and Benefits

Health and Wellness

• Long-Term Disability
• HSA With Employer Contribution
• On-Site Gym
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Health Reimbursement Account
• Mental Health Benefits
• Virtual Fitness Classes
• HSA

Parental Benefits

• Fertility Benefits
• Family Support Resources
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Commuter Benefits Program
• Company Outings
• On-Site Cafeteria
• Holiday Events
• Happy Hours
• Casual Dress

Vacation and Time Off

• Paid Holidays
• Paid Vacation
• Volunteer Time Off
• Summer Fridays
• Leave of Absence
• Personal/Sick Days

Financial and Retirement

• 401(K)
• Relocation Assistance
• Performance Bonus
• Stock Purchase Program
• Company Equity
• 401(K) With Company Matching
• Financial Counseling

Professional Development

• Shadowing Opportunities
• Access to Online Courses
• Promote From Within
• Learning and Development Stipend
• Tuition Reimbursement
• Mentor Program
• Leadership Training Program
• Associate or Rotational Training Program
• Lunch and Learns
• Internship Program
• Professional Coaching

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

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