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トレンド企業

トレンド企業

採用

求人Tesla

Delivery Advisor

Tesla

Delivery Advisor

Tesla

Alcobendas, Md

·

On-site

·

Full-time

·

Today

必須スキル

Salesforce

Customer Service

The Role


The Tesla Delivery team is committed to providing the best Ownership Experience possible to our customers. This position is a great opportunity to join a world class expanding technology company and have a direct impact on our delivery promise as customers take ownership of their new vehicles. The Delivery Advisor role is the direct point of contact for new customers preparing to take ownership.


Responsibilities


  • Welcome customers to the Tesla family by making their journey to ownership a delightful experience.
  • Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
  • Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
  • Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
  • Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
  • Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
  • Keep up with industry trends and best practices.


Requirements

  • Excellent verbal skills.
  • Consistent record of customer service excellence.
  • Enthusiastic and passionate about the changes in the personal transportation industry.
  • Ability to work cross-functionally with sales, service, logistics, and admin teams.
  • Ability to work across multiple systems (experience with Salesforce.com a plus).
  • Strong organization and time management skills.
  • Willingness to work on a flexible schedule, according to activity volume.
  • A valid driver’s license and an acceptable and safe driving record preferred.
  • Proficiency in English and fluency in relevant local language required

総閲覧数

0

応募クリック数

0

模擬応募者数

0

スクラップ

0

Teslaについて

Tesla

Tesla

Public

A financial leasing taxi company that provides vehicles to customers

140,000+

従業員数

Ciudad De Panamá

本社所在地

$800B

企業価値

レビュー

3.1

5件のレビュー

ワークライフバランス

1.5

報酬

1.2

企業文化

1.3

キャリア

1.8

経営陣

1.1

15%

友人に勧める

良い点

Strong financial performance

Revenue growth

Company achieving targets

改善点

Poor compensation and raises below inflation

Union-busting and anti-labor practices

Unpaid work demands and wage theft

給与レンジ

1,397件のデータ

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · ASSOCIATE MANAGER, LOGISTICS

2件のレポート

$131,600

年収総額

基本給

$114,400

ストック

-

ボーナス

-

$131,600

$131,600

面接体験

4件の面接

難易度

3.5

/ 5

期間

14-28週間

体験

ポジティブ 0%

普通 75%

ネガティブ 25%

面接プロセス

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Take-home Assignment

5

Panel Interview

6

Offer

よくある質問

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Machine Learning Concepts