About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard’s India Office

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role & Responsibilities

• Manage staff, creating a strong team atmosphere. Conduct regular one-on-one meetings and provide guidance, training and motivation as necessary to develop staff. Hire, evaluate and counsel personnel. Follow corporate performance management procedures per established Vanguard standards as required. Set performance standards, review performance, provide feedback, and recommend wage increases in accordance with all applicable Human Resource policies and procedures.
• Partner with the Total Rewards CoE Teams globally and Tier 1 Total Rewards & Employee Data Management Transaction Center to administer compensation, benefits, payroll and global mobility programs.
• Oversee the Global Payroll Specialists as they address escalated inquiries from the Crew Central Support Center. Manage the research and resolution of escalated crew inquiries. Oversee payroll and benefits support operations, including the resolution of issues in close collaboration with the Total Rewards CoE teams globally.
• Oversee payroll administration and liaise between various HR functions, Finance and Payroll vendors to support the processing of standard payroll and facilitate the resolution of escalated issues.
• Coordinate with the Vendor Management Team Lead to oversee the relationship with global payroll vendors and ensure that service delivery is in line with contractual agreements. Assess the workload and demands for optimal resourcing of the Global Payroll Services Team and adjust as needed.
• Partner with Regional Total Rewards Specialists, Regional Crew Central Specialists, and/or Regional HR Generalists to ensure the consistent delivery of payroll services throughout the regions.
• Oversee the preparation of required regulatory reporting for global payroll. Prepares analysis, projections and payroll reports on a routine and ad hoc basis. Provides ongoing information to management about compliance and project issues, makes appropriate decisions within scope of responsibilities. Coordinate the execution of all global payroll related Key Controls and evidence of their operating effectiveness.
• Ensure the efficient and effective delivery of global payroll services. Gather feedback on the delivery of these services and recommend feedback-driven opportunities for the Total Rewards CoE Teams globally and Tier 1 Total Rewards & Employee Data Management Transaction Center to address.
• Leads and/or participates in special projects and performs other duties as assigned.

Qualifications

• A graduate degree in a business/ HR/ finance related field of concentration or equivalent combination of training and experience. At least one degree or diploma having MBA/ CA/ CMA or relevant professional degree/ certification is a plus.
• Minimum of 12 years’ experience of which four years are progressive with experience of managing people, from which was gained a thorough understanding of one or more of the following specialties: organization development, manager/supervisor/crew development programs, or work-life programs.
• Knowledge of all applicable government rules and regulations, i.e., FLSA preferred.
• Knowledge of payroll policies and programs.
• Knowledge of compensation, benefits, mobility and/or payroll programs.
• Proven teamwork capabilities.
• Excellent project management skills, including planning and organizational skills.
• Attentive to details and deadlines.
• Experience with multi-state and global payroll processing is preferred.
• Strong interpersonal skills, including written and verbal communications/presentations, willingness to assist in areas outside of direct assignments when necessary, and commitment to self-improvement and completion of team objectives.
• Demonstrated ability to function in global, fast paced, ambiguous environment working with multiple and diverse responsibilities.
• People leadership skills including mentoring, training and day-to-day management of direct reports.

Special Factors

Vanguard is not offering visa sponsorship for this position.

Location

This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness We're committed to enabling your financial success and provide competitive offers and programs.

Physical wellness We're committed to providing benefits that support your physical health and wellness.

Personal wellness We're committed to providing resources that help support the full scope of your life.

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.