Manager, Client Communication Consulting

Vanguard has an exciting opportunity to join a team that creates and implements effective communication strategies and plans that measurably advance desired business outcomes. In this role you will Identify the best media and channels for communicating effectively and engaging various audiences.

What you’ll do

• Lead, hire, and develop a team of communication consultants, providing coaching, performance feedback, and support in alignment with Vanguard’s people and Human Resources practices.

• Partner with business leaders and plan sponsors to shape communication strategies that drive measurable outcomes.

• Translate business strategies and initiatives into effective messaging, prioritizing content that delivers clarity and impact for target audiences.

• Oversee the full communications lifecycle—including concept development, execution, measurement, and continuous refinement.

• Provide final review and decisions on creative content across written and visual formats.

• Guide day-to-day communication activities, ensuring alignment with Vanguard’s brand and evolving industry practices.

• Serve as a trusted advisor who helps stakeholders navigate communication recommendations, resolve differences, and make informed decisions.

• Identify opportunities to improve communication processes and source stories that can be scaled more broadly across the organization.

• Build and maintain strong relationships with key partners across Vanguard and within the industry to support strategic communication efforts.

• Participate in special projects.

What it takes

• Five years of relevant professional experience; communications experience preferred.

• Experience leading or supervising others is preferred.

• Marketing experience is helpful but not required.

• Undergraduate degree or equivalent combination of education, skills, and experience; graduate degree preferred.

• Strong skills in communication strategy, consulting, and stakeholder management.

• Ability to think critically, collaborate across teams, manage time effectively, and work comfortably in dynamic environments.

• Experience influencing senior stakeholders and guiding communications that lead to measurable outcomes.

Special Factors Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.