Shape the Future of Observability at Vanguard

Join PITech's Site Reliability Engineering team and lead cutting-edge SRE initiatives that impact hundreds of applications and millions of investors. You'll architect and build enterprise-scale resiliency solutions, driving our ambitious 2026 roadmap. This is an opportunity to combine deep technical expertise with strategic influence — designing Open Telemetry integrations, implementing distributed tracing at scale, automating incident responses, and pioneering AI-enhanced diagnostics and analysis. Work alongside a collaborative, technically-focused team where your innovations in resilience engineering will shape Vanguard's next generation of client experiences.

At Vanguard, we pride ourselves on delivering an exceptional client experience to all investors; at the core of this experience are systems that reside in a technically complex and constantly evolving resiliency landscape. Passionate, technically skilled engineers are at the center of our resiliency operations, and we are looking to grow our team.

We are seeking an experienced engineer with broad, end-to-end software development experience, including operating applications in a microservices environment in production at scale. This role goes beyond feature implementation - it requires someone who can design, build, and support resilient systems from the ground up.

As a Senior Reliability Engineer at Vanguard, you will play a critical role in solving impactful operational problems. You are curious and take a proactive approach to identifying problems and making improvements. You balance innovative thinking with pragmatism and understand the long-term impacts of technical decisions. You communicate complex ideas clearly and collaborate effectively to deliver scalable solutions.

Core Responsibilities

• Improve resiliency engineering practices across platforms and applications, including resilient application design patterns, system observability and deployment strategies
• Incident detection, troubleshooting, and resolution.
• Develop automation for incident response and infrastructure management
• Develop and support Open Telemetry integrations for multiple application platforms (browser, ECS, lambda, etc) and languages (JavaScript, Java)
• Contribute to architectural decisions and support implementation of solutions.

Skills and Qualifications

• Expertise in JavaScript (server-side and client-side execution environments) or Java.
• Working knowledge of Python (or similar scripting language)
• Strong knowledge of resiliency engineering techniques for both platforms and applications.
• Experience troubleshooting complex production issues and implementing effective mitigations.
• Hands-on experience with AWS services and cloud infrastructure.
• Familiarity with Open Telemetry specification and core APIs.
• Practical experience developing and operating software in distributed systems environments.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.