The Role

We are seeking an experienced Request for Proposal (RFP) professional to support our sales team by delivering high quality, compelling responses to RFPs, DDQs and other client requests. This role partners closely with sales, investment, product and enterprise teams to position our capabilities effectively for complex and high profile opportunities.

You will combine strong writing skills, investment knowledge and sound judgement to create accurate, tailored responses under tight deadlines, while also helping drive consistency, quality and process improvement across RFP activity.

This is a visible and influential role within the sales process, offering exposure to senior stakeholders, complex opportunities and a highly collaborative environment. You’ll have the opportunity to shape responses that directly support business growth while helping evolve best practice across the RFP function.

In this role you will

• Prepare and deliver high‑quality responses to RFPs, DDQs and RFIs using a mix of pre‑approved content and customised responses

• Review and quality check responses produced by others, acting as a subject matter resource for the team

• Apply your investment and industry knowledge to respond consistently and accurately to detailed product, fund and service questions

• Manage multiple requests simultaneously, prioritising effectively in a fast‑paced environment and demonstrating flexibility

• Manage multiple relationships and ensure clear and timely communication throughout

• Liaise with subject matter experts across the business and obtain approval for content where required

• Help the content manager to maintain and enhance RFP content libraries, ensuring consistency across all sales materials

• Contribute to process improvements, automation and effective use of RFP technology

• Support RFP leadership with queue management, deadline negotiation, reporting and team mentoring

• Act as a backup point of contact for RFP leadership when needed

• Participates in special projects and performs other duties as assigned

What it takes

• Previous experience in RFP, DDQ and RFI responses (sales support or client services experience also beneficial)

• Strong investment knowledge and interest in financial markets (essential)

• Excellent written communication skills with the ability to translate complex information into clear, compelling content

• Confident stakeholder management, including interaction with senior sales and business leaders

• Proven ability to manage competing deadlines and changing priorities

• Experience using content management systems such as Qvidian (or similar)

• Strong Microsoft Office skills

• Understanding of prioritisation, process improvement and content governance

Special Factors

• Vanguard is not offering visa sponsorship for this position

• This is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday)

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for: value to investors.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers@vanguard.com if you need assistance completing this application or to otherwise participate in the application process.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.