Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Senior Partner Alliance Manager

About the job

This position is needed to own and accelerate our ecosystem across EMEA North (UKI & Nordics). This isn't a "maintenance" role—we need a heavy hitter who can build a regional powerhouse from the ground up. You’ll be the bridge between our most strategic partners and our internal teams, turning high-level alliances into massive, revenue-generating engines.

If you have a deep network in the UKI and Nordic markets, thrive on closing complex deals through partners, and want the autonomy to run your territory like a business owner, this is your seat

Responsibilities

In this role, you’ll:

• Drive Growth: Own a portfolio of top-tier System Integrators and Resellers to achieve partner-sourced and partner influence revenue targets.
• Master the GTM: Build and execute the playbook for EMEA North, aligning local wins with our global vision.
• Build High-Level Alliances: Get into the room with C-suite stakeholders and VPs to align business goals and create joint value.
• Win Together: Partner with our Sales teams to map accounts, joint-sell, and accelerate the pipeline.
• Be the Expert: Act as the "Voice of the Partner" internally, ensuring our Product and Marketing teams are building what the market actually needs.
• Show Up: Be the face of our partner program at major events, executive briefings, and QBRs.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

**Required:

• 7+ Years of Experience: In partner sales or alliances within the tech space.
• Regional Mastery: You know the UKI and Nordic markets inside and out and have the track record to prove it.
• The Network: You’re coming in with a "Rolodex" of established relationships at SIs and digital transformation firms.
• Executive Presence: You’re comfortable leading a room of C-level executives and can simplify complex ideas into winning strategies.
• Action-Oriented: You don’t wait for instructions. You’re a self-starter who moves fast and delivers.

Desired:

• Tech Stack: Experience with API-first platforms, CPaaS, CCaaS, or CDP.
• SaaS Pedigree: You’ve thrived in high-growth, fast-moving environments.
• Languages: Fluency in French or German is a major bonus.

Location

This role will be remotely based in the UK.

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.