Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$120,400.00 - $198,700.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Director, Agile Product Owner (APO) to join our organization to lead a team to deliver capabilities/solutions in an agile way. In this position you will act as a voice of the end-user to guide day-to-day work of a cross-functional team, focusing on achievement of defined outcomes versus defining how the work is completed. This individual will help drive the creation and maintenance of a cyber data asset that incorporates submissions, policies, claims, scan and other related data across all business units that underwrite cyber, such as Bond & Specialty Insurance (BSI), Business Insurance (BI) and International.

What Will You Do?

• Product Strategy & Roadmap

• Define work for a cross-functional product team, focusing on delivering business value quickly and iteratively

• Act as voice of the end-user by developing a deep understanding of user needs and pain points. Anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team’s work product meets defined acceptance criteria.

• Translate business strategies and needs into a roadmap for the product team; define team goals and strategy, ensuring alignment with business strategy; Articulate team goals, strategy and roadmap effectively to key stakeholders, Circle Leads, and team members.

Requirements Definition

• Structure and conduct analyses to inform the definition of requirements and prioritization of work based on quantified business value. Make prioritization recommendations, supported by analysis and data, to product team and stakeholders

• Build proof-of-concepts and prototypes by modeling analyses and transformations desired by end users to de-risk delivery by demonstrating feasibility and user need

• Gather requirements from end users, consumers (e.g., operational systems) and data producers to map and define data, along with necessary transformations, from various source systems into a common understanding for the cyber data asset

• Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.

Team and Stakeholder Management

• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.

• Hold the product team accountable for delivering on business objectives by defining metrics and key performance indicators (KPIs) for their products and delivered work.

• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.

• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.

• Partner with key leaders and peers across BSI to determine resources required to achieve defined business outcomes.

• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.

• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.

• May manage Agile Product Owners.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• • Bachelor’s degree.

• Two years of experience in Agile product management, preferably related to building data products in a cloud environment, such as Databricks, Snowflake

• Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).

• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.

• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.

• Infuse Agile principles, practices and methodologies to achieve team success.

• Product Mindset: Focus on defining a product value proposition that aligns with and supports business objectives and which is the north star for the team.

• Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.

• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.

• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.

• Collaboration: Expertise working with others in a cross-functional multi-team environment.

• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

• Experience building complex queries in SQL to analyze source data, tables and understand data relationships

• Technical background in engineering, data science or related field

What is a Must Have?

• Three years of work experience in related field.
• Three years of experience motivating/influencing teams.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:

Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off:

Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program:

The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement:

We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.