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Japan EC Platform Specialist LUXE

L'Oréal

Japan EC Platform Specialist LUXE

L'Oréal

·

On-site

·

Full-time

·

6d ago

Back

Permanent

Tokyo

Digital Marketing

Full

  • Time

01-Jan-2026

Key Mission 業務のミッション

  • Maximize Indirect platform EC business (Rakuten, Amazon, Line gift, ZOZO, @cosme, etc.).

  • Maximize CLTV on Indirect platform EC by increasing new acquisition and managing long-term relationship with customers on Indirect platform.

  • Enhance brand loyalty with indirect platform customers providing brands philosophy.

Key Job Accountabilities 主要職務

  • Responsible for planning and executing initiatives on EC platform (promotion, festival, media, eDM, CRM etc.) in align with brand Online strategy and partnering closely with brand Online Business Managers.

  • Responsible for CRM planning, executing, and running PDCA in align with customer journey and ecosystem on Indirect platform.

  • Responsible for creatives (landing page, eDM, leaflet, etc.) to provide excellent user experience through online and offline in cooperation with other teams and external vendor.

  • Collaborative spirit with other team members to provide the best CLTV experience for our customers.

  • Plan and achieve KPI related to sales and CRM.

  • Manage and improve EC fundamentals; A+ contents, PDP, stock management, etc.

  • Analyze data and improve promotion and CRM plan based on analysis.

  • Lead and execute initiatives in cooperation with other internal teams (System, Supply chain, CX, etc.), indirect platform partners and external vendor.

Must Have Aspects 必須項目

  • Experience with E-commerce business on shopping malls (Rakuten, Amazon, etc.)

  • Experience with planning and execution of E-commerce promotion

  • Experience with creation and development of web site and eDM

  • Strong business mindset and achievement spirit

  • Agility and cool mentality to tackle day to day fast moving business situation

  • Growing and learning mindset to understand the CLTV and latest ways to best achieve the business objectives

  • Strong analytical skills

  • MS office skills

Preferred Qualification 希望項目

-Experience with beauty industry

-Experience with CRM

-Project management skill

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About L'Oréal

L'Oréal

L'Oréal

Public

L'Oréal is a French multinational cosmetics and beauty company that develops, manufactures, and markets skincare, haircare, makeup, and fragrance products. The company operates through multiple divisions including consumer products, luxury brands, professional products, and active cosmetics.

10,001+

Employees

Clichy

Headquarters

Reviews

3.8

10 reviews

Work Life Balance

3.2

Compensation

4.1

Culture

3.4

Career

4.2

Management

2.8

68%

Recommend to a Friend

Pros

Career growth and progression opportunities

Good compensation and benefits

Strong company reputation and brand

Cons

Management and leadership issues

Work-life balance challenges

Office politics and workplace culture issues

Salary Ranges

0 data points

Intern

Intern · Data Analyst

0 reports

$72,061

total / year

Base

-

Stock

-

Bonus

-

$61,252

$82,870

Interview Experience

35 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

41%

Experience

Positive 64%

Neutral 22%

Negative 14%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving