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TikTok
TikTok

Leading short-form video platform

TikTok Shop - GTL Logistics -Operations Manager - Indonesia

职能运营
级别Lead级
地点Jakarta, Indonesia
方式现场办公
类型全职
发布3个月前
立即申请

福利待遇

医疗保险

育儿假

必备技能

Excel

Tableau

SQL

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5001-10000 employees
Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile

Responsibilities

About The team
Delivery team serves as a vital force of delivery operations in Tik Tok Shop. Excelling in precise, prompt delivery operations, our aim is to ensure every package reaches its destination safely and swiftly. Committed to customer satisfaction, we navigate challenges with the spirit of efficiency & collaboration, embodying Tik Tok Shop's dedication to excellence in every delivery.

Job Responsibilities:

  1. Overseas and supervise end to end processes daily hub operations in Jabodetabek area (First mile & Last Mile operations)
  2. Maintain and control Manpower cost, courier supply and also COD process in accurate reconciliation of settlement courier
  3. Provide coaching and support to Spv, and Hub Lead to ensure compliance with safety regulations and best practices.
  4. Achieve all KPI related with service to customer, cost, productivity, quality, & customer satisfaction
  5. Collaborate with cross-functional teams to streamline processes and enhance overall operational efficiency.
  6. Ensure the direction of strategy is consistent.

Qualifications

Minimum Qualifications:

  1. Bachelor's degree in Business Administration, Logistics, or a related field.
  2. Proven experience in first mile & last-mile delivery operations, with a minimum of 3 years in a supervisory role.
  3. Proficiency in Microsoft Office and logistics management software.
  4. Strong understanding of logistics principles and first mile & last-mile delivery processes.
  5. Ready to be placed in Sumatera / Jabodetabek / East Java

Preferred Qualifications:

  1. Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  2. Analytical mindset with the ability to interpret data and make data-driven decisions.
  3. Flexibility to work in a fast-paced and dynamic environment.
  4. Good communication and attitude

Email Address

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Client-provided location(s): Jakarta, Indonesia

Job ID: Tik Tok-7450359129301125394

Employment Type: OTHER

Posted: 2024-12-24T13:39:37
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA
  • Life Insurance
  • Fitness Subsidies
  • Short-Term Disability
  • Long-Term Disability
  • On-Site Gym
  • Mental Health Benefits
  • Virtual Fitness Classes

Parental Benefits

  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Hybrid Work Opportunities

Office Life and Perks

  • Casual Dress
  • Snacks
  • Pet-friendly Office
  • Happy Hours
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Paid Holidays
  • Personal/Sick Days
  • Leave of Absence

Financial and Retirement

  • 401(K) With Company Matching
  • Performance Bonus
  • Company Equity

Professional Development

  • Promote From Within
  • Access to Online Courses
  • Leadership Training Program
  • Associate or Rotational Training Program
  • Mentor Program

Diversity and Inclusion

  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

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关于TikTok

TikTok

TikTok

Late Stage

While TikTok remains accessible to civilians in most countries and regions, a minority — including India, Iran, China, and Afghanistan — have imposed nationwide bans. In the United States, legislation providing for a full ban was enacted but not implemented because of a restructure of U.S.

10,001+

员工数

Los Angeles

总部位置

$220B

企业估值

评价

10条评价

3.8

10条评价

工作生活平衡

2.8

薪酬

4.0

企业文化

4.2

职业发展

3.5

管理层

2.5

72%

推荐率

优点

Great team dynamics and support

Innovative and creative culture

Good learning opportunities

缺点

Poor work-life balance and long hours

High stress and overwhelming workload

Management and leadership issues

薪资范围

58个数据点

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Agency Operations Manager

1份报告

$140,300

年薪总额

基本工资

$122,000

股票

-

奖金

-

$140,300

$140,300

面试评价

2条评价

难度

4.0

/ 5

时长

21-35周

体验

正面 0%

中性 0%

负面 100%

面试流程

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Behavioral Interview

5

Final Round

6

Offer

常见问题

Coding/Algorithm

Behavioral/STAR

Technical Knowledge

Culture Fit