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Tik Tok

Site Reliability Engineer, Infrastructure and Assurance Services

• USDS

2 months ago• San Jose, CA
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

The Systems and Networking team is committed to ensuring the seamless operation of Tik Tok's US physical infrastructure. We handle the provisioning of physical servers and maintain the Tik Tok US physical network. Additionally, we engage in collaborative efforts with vendors such as OCI and Akamai to manage physical hardware, networks, and uphold assurance and compliance objectives.

We also work closely with our colleagues around the world to build and support various platforms within our US region, including internal platforms that support our daily operations. Our primary goal is to ensure the uninterrupted functionality of Tik Tok's US Physical Infrastructure, thus facilitating other internal middleware teams to deliver essential intermediary services to internal business units such as Product, e-Commerce, Ads/Monetization, etc., all while strictly adhering to compliance standards.

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• By signing up, you agree to our Responsibilities
• Drive infrastructure automation and tooling: Design, develop, and maintain solutions for efficient operation, optimization, and comprehensive monitoring of global infrastructure, minimizing manual intervention.
• Collaborate on service lifecycle management: Partner with engineering teams to design, deploy, operate, and continuously improve robust and scalable systems and services, from inception to refinement.
• Ensure service reliability and performance: Proactively monitor system health, conduct performance testing, and manage incidents to maximize uptime, availability, and adherence to defined SLAs/SLOs.
• Execute core SRE practices: Perform on-call duties and production operations, including change management, capacity planning, and disaster recovery, while contributing to documentation and process improvements across teams.

Qualifications:

Minimum Qualifications:

-Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
-Demonstrated experience in software development with one or more programming languages.
-Experience in Linux Operating Systems, Networking, Database concepts, Monitoring, Shell scripting.
-Superb analytical ability, problem solving and critical thinking skills.
-Excellent communicator, team-player, self-starter and fast learner.

Preferred Qualifications:

-Master's degree in Computer Science, Engineering or a related field.
-Proficient in any of the following languages: Python, Go Lang, C++.
-Expertise in any of the following: SRE philosophy, AIOPS, APM, Disaster Recovery.
-Expertise in any of these tech stacks: Kubernetes, Elastic Search, Click House, Message Queue, OpenTSDB, Service Mesh.

As a condition of employment, all successful candidates must be able to establish authorization to work in the United States. For this position, the Company does not provide sponsorship for any immigration-related benefits.

Job Information:

For Pay Transparency Compensation Description (annually)

The base salary range for this position in the selected city is $118657 - $259200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CAJob ID: Tik Tok-7571914034288888117Employment Type: OTHERPosted: 2025-11-14T20:31:25Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
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Next Up Tik Tok Client Provided Video 101:20

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• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
• Women's Community01:31Working at Tik Tok
• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
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