About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. We are on the lookout for Senior Key Account Managers who can drive growth and enrich our ecosystem. Tik Tok's local services partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Key Account Manager, you are expected to provide deep product insights and ongoing consultative support to Tik Tok's product and local services teams. The immediate focus will be on top local services partners in dine-in to further accelerate service offerings on Tik Tok.

Responsibilities

• 0-1 business development/partnership building, identify top and key local services partners in Food and QSR industries.
• Drive Tik Tok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
• Conduct customer visits, negotiate cooperation and contracts with key partners.
• Partner with local service merchants in delivering high-quality content through short videos, live streaming, influencer match making to improve their sales/transactions.

Qualifications

Minimum Qualifications

• Bachelor's degree in business, marketing, or a related field.
• Experienced in partner development or account management.
• Strong understanding of the food/dine-in industry and its trends.
• Excellent communication and interpersonal skills.
• Ability to negotiate and build relationships.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Preferred experience working as part of a global or international team.
• Robust product acumen, with the ability to understand and contribute to product strategy.
• Strong customer relationship maintenance, negotiation, and problem-solving abilities, with preference for experience in the social media industry.

Compensation

The base salary range for this position in the selected city is $168,150 - $273,600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive:

• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Los Angeles County (Unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.