Account Manager

• SMB LATAM - São Paulo

4 days ago• São Paulo, Brazil
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
Size: 5001-10000 employees

Industry: Entertainment & Gaming, Social Media, Technology

Responsibilities:

Team Introduction
Tik Tok's SMB (Small and Medium-Sized Business) team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on Tik Tok, no matter how big or small.

About the Role:

We're looking for a dynamic, passionate Account Manager with an understanding of digital advertising to join our growing Scaled Business Sales team in Sao Paulo. You will be a crucial member of a growing team that will partner with SMB advertisers in a one-to-many structure with the goal of nurturing, retaining and growing accounts. You will develop newly acquired advertisers alongside long-term client relationships with a focus on driving revenue, advertiser education & satisfaction from campaign performance success, analysis and new strategic opportunities. Success in this position requires a focus on opportunity identification, client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.

Responsibilities:

• Raise the bar: Be results focused, grow revenue, educate and lead strategic conversations with SMB clients. Spot opportunities to drive scalable impact via compelling sales propositions that can be pitched en masse with minimal customization.
• Make your own discoveries: Grow a deep understanding of Tik Tok's products, processes and tools, adapting to diverse client needs and objectives. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.

Want more jobs like this?

Get jobs in

São Paulo, Brazil delivered to your inbox every week.

Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!
By signing up, you agree to our & .

• Assume ownership: Bring a passion for helping businesses achieve results, partnering with small and medium sized clients to optimize and improve the performance of their Tik Tok campaigns and identify programmatic ways to do this at scale. Understand their business objectives and determine the right course of action with a view to helping them grow their business.
• Deliver value at scale: Use scalable tools, data, and insights to prioritize and plan your client engagement strategy across a wide book of business. Tapping into your industry knowledge, sales experience, and product expertise, determine what engagement level (light touch to in-depth relationship building) is required to meet client needs.
• Embrace change as an opportunity: You will have a growth mindset: learning if you don't understand, accepting challenges, growing through failure; viewing uncertainty as an opportunity to thrive.
• Collaboration creates value: Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.

Qualifications:

• Minimum Qualifications

• Years of full-time sales, account management or agency experience, managing clients at scale;

• Experience in managing Cross Boarder and International Sellers;

• Strong understanding of the digital advertising ecosystem;

• Proven track record of reaching and exceeding sales goals with a large book of business.

• Preferred Qualifications

• Passionate about Tik Tok marketing, and up for the challenge of building something from the bottom up;

• Creative, out-of-the box thinking with a willingness to experiment;

• Comfort with analyzing insights and data to find macro and micro opportunities to deliver value to client, team, and the SMB channel;

• Critical thinking, analytical skills with an entrepreneurial and proactive mind-set;

• Curiosity - actively self teaches and seeks input from others;

• Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact.

• Experience of self-serve platform, auction, or programmatic ad products is a plus;Client-provided location(s): São Paulo, Brazil

Job ID: Tik Tok-7583014654950426885

Employment Type: OTHER

Posted: 2026-01-27T19:53:41
Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.

Apply on company site

Similar Jobs

Suggested Searches

mid jobsTikTok jobsAll jobs

Search Additional Jobs

Account Manager Jobs in São Paulo, BrazilJobs in São Paulo, Brazil

of Use](https://www.themuse.com/user/Popular Jobs

• Salaries

Get Involved

• For Employers
• The Muse Book: The New Rules of Work
• For Career Coaches
• Tell A Friend

Join The Conversation:

• Facebook
  
• LinkedIn
  
• Twitter
  
• Pinterest
  
• Instagram