Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Account Management

The VP of Account Management will be accountable for developing and executing the strategy and key initiatives for a large, regional client in LAC, in order to drive growth, revenues, improve operational and financial performance and deepen relationships with the client. This individual will be also be accountable for the client´s P&L in Brazil.

Responsible to act as key driver and coordinator of global, regional, and local teams to (i) identify new opportunities, (ii) develop and detail proposals, (iii) manage contracting process and (iv) support client in implementation and day-to-day opportunities and issues that may arise.

About MC

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview:

• Responsible for setting sales strategies for key strategic account and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Develops relationships with key customer decision makers and focal points, becoming trusted advisor to supply their needs and address challenges
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level

Responsibilities:

• Sets objectives and plays a lead role in achieving sales and net revenue targets

• Provides direction for overall strategies, messaging and proposals for customers

• Leads and manages key customer relationships at the senior level

• Reviews reports on customer’s existing business to determine opportunities for additional revenue

• Provides consultative analysis, industry insights, and thought leadership to the customer

• Represents the voice of the market and customers to internal stakeholders

• Oversees implementation of sales plans including business development, marketing and product management

• Negotiates the customer agreement process ensuring global resource linkage

• Formally supervises, coaches and coordinates several multi-functional groups/teams and organizes the engagement with the client, including and not limited to Product, Marketing, Services, Consulting

• Helps identify, coach and groom top talent and pro-actively develops employees as organizational resources

• Experiences

• Broad or extensive experience with business development strategy/opportunity development and execution with clients

• Background in consulting, private equity desired

• Extensive track record in achieving success/profitability for key customer accounts in business development or consulting

• Experience supervising and coordinating multi-functional, matrix teams, to develop opportunities and serve complex customer accounts

• Demonstrated success in incorporating new solutions into existing customer accounts

• Experience in negotiating challenging situations and closing complex deals

• MBA or equivalent degree

• TECHNICAL SKILLS

• Critical thinking

• Quantitative and qualitative analytical skills

• Business development

• Project management

• Architecting Solutions

• Comfort with Technology

• Customer Needs and Insights

• Local Market Dynamics

• Strategic Sales Planning

• Strategic Solution Selling

• Technology Ecosystem

• PROFESSIONAL SKILLS

• Business Sense

• Execution mindset

• Results driven and pragmatism

• Payments or Financial Services market knowledge

• Global Perspective

• Innovation and Thought Leadership

• Navigating and coordinating other functional teams (matrix org)

• People Leadership

• Personal Influence

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.