• Jobs

• View All Jobs

• Companies

• Advice

• Coaching

• Newsletter

• Employers

• Sign In

• Saved Companies

• Account Settings

• Sign Out

Tik Tok

Tik Tok Commerce

• Customer Solution Manager

3+ months ago• Mexico City, Mexico
Viewed on February 1, 2026
Apply on company site

About Us

Tik Tok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

• Size: 5001-10000 employees
• Industry: Entertainment & Gaming, Social Media, Technology

View Company Profile:

Responsibilities:

About the Team:

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

• Responsible for partnering with account management in onboarding strategic partners in collaboration with product and operation stakeholders.
• Be the trusted technical advisor to partners. Guide partners in discovery, design and implementation to integrate systems with the Tik Tok platform.
• Provide expert advice based on industry best practices, integration patterns and product knowledge of the Tik Tok platform and target platform.

Want more jobs like this?

Get Account Management jobs in Mexico City, Mexico delivered to your inbox every week.
Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!

• By signing up, you agree to our
• Align partners, technology partners, and system integrators to implement successful integrations at macro and micro design phases. Ensures adherence to integration standards, policies and governance.
• Collaborate with clients, technical support and engineering teams in customer issue diagnosis and resolution.
• Gather learnings and market feedback. Provide market insight to guide product roadmap. Scale best practices to achieve long-term success.

Qualifications:

Minimum Qualification:

• 3+ years of experience with technical account management, pre-sales engineering, solution architecture, customer success management or other technical sales roles for large enterprises.
• Hands on experience with Salesforce Commerce Cloud or Shopify or Netsuite or other OMS platforms.
• Exceptional communication and presentation skills with demonstrated ability to present and influence effectively at all levels of the organization, including engineers, executive and C-level.
• Strong grasp of commerce ecosystem and architecture. Expert level knowledge of system integration. Familiar with integration patterns, best practices, prevalent integration products and technology stacks.
• Aptitude for both analyzing technical concepts and translating them into business ation.

Preferred Qualifications:

• Experience with REST-ful, SOAP APIs a plus.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Mexico City, Mexico Job ID: Tik Tok-7444393607375227144Employment Type: OTHERPosted: 2024-12-05T03:46:00Apply on company site

Perks and Benefits

Health and Wellness

• Health Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Fitness Subsidies
• Short-Term Disability
• Long-Term Disability
• On-Site Gym
• Mental Health Benefits
• Virtual Fitness Classes

Parental Benefits

• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Snacks
• Pet-friendly Office
• Happy Hours
• Some Meals Provided
• Company Outings
• On-Site Cafeteria
• Holiday Events

Vacation and Time Off

• Paid Vacation
• Paid Holidays
• Personal/Sick Days
• Leave of Absence

Financial and Retirement

• 401(K) With Company Matching
• Performance Bonus
• Company Equity

Professional Development

• Promote From Within
• Access to Online Courses
• Leadership Training Program
• Associate or Rotational Training Program
• Mentor Program

Diversity and Inclusion

• Diversity, Equity, and Inclusion Program
• Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Tik Tok.
0 seconds of 2 minutes, 18 seconds Volume 0%
Press shift question mark to access a list of keyboard shortcuts Keyboard Shortcuts Enabled Disabled Shortcuts Open/Close/ or ?Play/PauseSPACEIncrease Volume↑Decrease Volume↓Seek Forward→Seek Backward←Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Decrease Caption Size-Increase Caption Size+ or =Seek %0-9

Next Up Tik Tok Client Provided Video 101:20

facebook
linkedin
x
tumblr
reddit
pinterest
Email
Linkhttps://cdn.jwplayer.com/previews/LVcpvjZACopied

Live00:0002:1802:18

More Videos

• 02:18Working at Tik Tok- Get Ready With Ali01:20Tik Tok Client Provided Video 100:33Client Provided Video 2 - Tik Tok02:07Working at Tik Tok
• Limitless Possibilities01:41Working at Tik Tok
• Women's Community01:31Working at Tik Tok
• Women's Empowerment01:45Working At Tik Tok
• BLXCK01:27Working at Tik Tok
• Diversity, Equity and Inclusion with BLXCK
  Close
  Apply on company site

Similar Jobs

• Tik Tok Commerce
• Category Lead Tik Tok Mexico City, Mexico Tik Tok Commerce
• Consumables Category Lead Tik Tok Mexico City, Mexico Tik Tok Commerce Campaign Marketing Mexico Tik Tok Mexico City, Mexico

Suggested Searches

Account Management jobssenior jobs Tik Tok jobs All jobs

Search Additional Jobs

Tik Tok Commerce Jobs in Mexico City, Mexico Jobs in Mexico City, Mexico Account Management Jobs Account Management Jobs in Mexico City, Mexico The Muse LogoA logo with "the muse" in white text.

of Use

• Popular Jobs

• New York Jobs

• San Francisco Jobs

• Seattle Jobs

• Engineering Jobs

• Marketing Jobs

• Information Technology Jobs

• Salaries

Get Involved

• For Employers
• The Muse Book: The New Rules of Work
• For Career Coaches
• Tell A Friend

Join The Conversation:

• Facebook

• LinkedIn

• Twitter

• Pinterest

• Instagram